Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Wold

Wausau,WI

Summary

Committed Executive Housekeeper whose superior work and build a team of dedicated cleaning staff spans over five years in hospitality industry. Focused on enhancing overall guest experience by providing superior and timely room cleaning.


I am a dependable, hard-working individual. I take pride in any job I do and I learn quickly.

Overview

10
10
years of professional experience

Work History

Executive Housekeeper

Wausau Hotel Group
10.2018 - 11.2023
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Streamlined weekly cleaning schedule for 25 plus employees.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.

Interior Painter

Owner
06.2013 - 08.2017
  • Used brushes, and paint rollers to paint surfaces.
  • Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
  • Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
  • Calculated amounts of required materials and approximate time to complete each project to estimate project costs.
  • Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colors and preparing invoices and bank deposits.
  • Met with clients to discuss color and finish options and other design details.
  • Applied various types of paints and other finishes to interior and exterior surfaces.
  • Calculated accurate amounts of materials and estimated time for planned jobs.
  • Completed interior and exterior painting for variety of residential and commercial clients.
  • Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
  • Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.

Education

No Degree - General

UWMC
Wausau.

Skills

  • Maintenance Scheduling
  • Inventory Control
  • Recruiting and Interviewing
  • Time Management Expert
  • Chemical Handling
  • Quality Assurance
  • Staff Scheduling
  • Organized Leadership
  • Cost Control
  • Staff Management
  • Policy Enforcement
  • Task delegation
  • Interpersonal skills
  • Housekeeping knowledge
  • Scheduling expertise
  • Laundry operations
  • Customer service orientation
  • Adaptability and flexibility
  • Vendor management
  • Performance evaluation
  • Conflict resolution
  • Time management
  • Waste management
  • Organizational skills
  • Computer literacy
  • Eco-friendly practices
  • Problem-solving abilities
  • Attention to detail
  • Supply Stocking
  • Stain Removal
  • Safe Chemical Handling
  • Supply Restocking
  • Customer Service
  • Guest Service and Support
  • Deep Cleaning Protocols
  • Staff Training
  • Hazardous Chemical Training
  • Guest Request Response
  • COVID-19 Safety Procedures
  • Lost and Found Management
  • Ordering Cleaning Supplies
  • Heavy Lifting
  • Cleaning Techniques
  • Data Entry

Timeline

Executive Housekeeper

Wausau Hotel Group
10.2018 - 11.2023

Interior Painter

Owner
06.2013 - 08.2017

No Degree - General

UWMC
Jennifer Wold