Jennifer Wolever
Cantonment
Summary
Dynamic Operations Lead with expertise in inventory control, team leadership, and logistics coordination. Proven ability to enhance operational efficiency and foster customer satisfaction through effective problem-solving and relationship management. Purchasing the correct inventory needed to give the customer the best service and experience the first time.
Overview
3
3
years of professional experience
Work History
Operations Lead
Rubber & Specialties Inc
Pensacola
03.2023 - Current
- Managed daily operations to ensure efficient workflow in production area.
- Oversaw inventory management to ensure optimal stock levels.
- Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
- Conducting regular meetings with team members to discuss progress and identify areas for improvement.
- Managed customer inquiries through phone and email communication.
- Provided support in processing orders and managing inventory levels.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Liaised between outside sales representatives and accounts to optimize customer service.
- Managed inventory levels to maintain optimal stock availability.
- Coordinated with vendors to resolve order discrepancies and issues.
- Reviewed purchase orders for accuracy and compliance with company standards.
- Prepared purchase orders and sent to distributors and suppliers.
- Worked closely with accounting department to resolve any billing issues with vendors.
- Verified warehouse received accurate and timely inventory by regularly consulting database.
- Coordinated logistics such as transportation schedules for incoming shipments.
- Contacted vendors to determine order status and communicate discrepancies with shipments.
Education
High School Diploma -
Roger HighSchhol
Puyallup, WA05-1997
Skills
- Operational oversight
- Inventory control
- Operational efficiency
- Logistics coordination
- Compliance enforcement
- Customer relationship management
- Team leadership
- Problem solving
- Data analysis
- Warehouse operations
- Delegation
References
References available upon request.
Timeline
Operations Lead
Rubber & Specialties Inc
03.2023 - Current
High School Diploma -
Roger HighSchhol