Jennifer Wolfer
Milwaukie
Summary
Dynamic office manager with a proven track record at Fix the Looks Auto Center, LLC, enhancing workflow efficiency and customer satisfaction. Skilled in inventory control and staff management, I implemented training programs that fostered a knowledgeable team, while maintaining accurate financial records to support balanced budgets.
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
11
11
years of professional experience
Work History
Office Manager
Fix the Looks Auto Center, LLC
04.2019 - 07.2024
- Managed scheduling and appointment systems, optimizing resource allocation and service delivery.
- Oversaw inventory management, ensuring timely replenishment of supplies for smooth operations.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Store Manager
7-Eleven
07.2015 - 11.2017
- Oversaw daily operations, ensuring optimal store performance and high customer satisfaction.
- Managed inventory levels, optimizing stock availability and reducing waste through effective ordering processes.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Shift Manager
Pizza Hut
08.2013 - 12.2014
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on efficient workflow processes and best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
Education
High School Diploma -
Newport Pacific High School
Scranton, PAAssociate of Applied Science - Project Management
Clackamas Community College
Oregon City, OR06-2023
Associate of Applied Science - Accounting
Portland Community College
Portland, Oregon, OR06-2021
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Payroll processing
- Billing
- Payroll and budgeting
Timeline
Office Manager
Fix the Looks Auto Center, LLC
04.2019 - 07.2024
Store Manager
7-Eleven
07.2015 - 11.2017
Shift Manager
Pizza Hut
08.2013 - 12.2014
High School Diploma -
Newport Pacific High School
Associate of Applied Science - Project Management
Clackamas Community College
Associate of Applied Science - Accounting
Portland Community College