Jennifer Wolff
Aventura,FL
Summary
Proven leader at Haifa with a track record of enhancing customer satisfaction and streamlining service processes. Skilled in motivating teams for peak performance and proficient in customer service improvements. Excels in fast-paced environments, demonstrating exceptional organizational abilities and a commitment to resolving customer disputes efficiently. Balances technical process improvement with empathetic customer interactions.
Overview
9
9
years of professional experience
Work History
Customer Service
Haifa
01.2020 - Current
- Demonstrated dynamic customer service by responding to customer inquiries.
- Delivered exceptional customer service by addressing inquiries promptly and professionally.
- Provided excellent customer service, addressing inquiries and resolving issues efficiently.
- Streamlined customer service processes for improved efficiency and response times.
Manager
Haifa
05.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
AS - Business
Broward College
Fort Lauderdale, FL06.2012
Skills
- Customer Service Process Improvement
- Proficient Customer Service
- Customer service abilities
- Customer service orientation
Timeline
Customer Service
Haifa
01.2020 - Current
Manager
Haifa
05.2015 - Current
AS - Business
Broward College