Jennifer Worley
Pace
Summary
To secure an Implementation Consultant position utilizing the skills, knowledge, and experience I have obtained during my professional career.
Overview
20
20
years of professional experience
Work History
Clinical Implementation Consultant
Baptist Hospital
01.2015 - Current
- Assisted in optimizing health information systems throughout the organization by demonstrating advanced knowledge of clinical processes and supporting technology.
- Transitioned Radiology systems from our legacy hospital to new hospital.
- Responsible for all aspects of planning, design, configuration, testing, and implementation of Radiology application (RIS) for the new hospital in 2023.
- Responsible for all aspects of planning, design, configuration, testing, implementation, maintenance and ongoing performance evaluation of clinical information systems (RIS, PACS and Powerscribe)
- Responsible for all aspects of planning, design, configuration, testing, implementation, maintenance and ongoing performance evaluation of clinical decision support system for AUC (Appropriate Use Criteria - Radiology)
- Utilized knowledge and skills of Imaging practice and clinical processes to determine best practice workflows and use of clinical applications across the enterprise.
- Handle incoming calls/emails daily by providing customer service to our staff, surrounding staff, and patients.
- Analyzed current end user requirements, procedures, and workflows in order to provide application solutions that support and improve organization and/or department operations.
- Developed and maintained a positive working relationship with clinical and administrative end user departments to ensure optimal utilization of the health systems clinical applications.
- Provided end user training and education for new and/or updated clinical applications.
- Provided end user training and education for over 40 clinics for Appropriate Use Criteria.
- Prepared visual reports requested by senior leadership.
- Led, facilitated and attended focus groups and meetings to strategize workflow issues.
- Liason between end-users and health IT team.
- Followed internal procedures for change management, incident management, and escalation.
- Hybrid worker (90% remote, 10% onsite)
Software Implementation Consultant
Mckesson Provider Technologies
04.2012 - 12.2015
- Expertise in Order Management and Radiology applications for Paragon.
- Coordinated on-site visits with hospital customers for application functionality training, configuration, and testing.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Trained hospital clinical super users on application usage and build (Train the trainer methodology)
- Educated other Ancillary departments on placing orders, receiving orders, generating various reports, and incorporating Paragon into their workflow.
- Supported superusers during go live implementation.
- Updated internal documentation including implementation training guides and agendas.
- Worked with various interfaces such as PACS and Powerscribe.
- Ability to speak clearly and effectively over the telephone and before groups of customers.
- Traveled 80% of the year and worked remote.
Meaningful Use Consultant
Mckesson Provider Technologies
01.2013 - 07.2014
- Guided customers through meeting Meaningful Use requirements as a leader on the Stage 2 Meaningful Use Program Services team.
- Emergency Department and Medication Administration Meaningful Use team leader.
- Designed and developed Stage 2 Meaningful Use program materials including education documents, test scenarios, and build guides.
- Trained hospital clinical super users on changes and build requirements for Stage 2 Meaningful Use.
- Experienced in all components of Meaningful Use, with emphasis on clinical decision support and patient education.
Software Implementation Consultant
CPSI, Inc
10.2009 - 04.2012
- Installed and supported Radiology, Respiratory, Physical Therapy, Dietary, Nursing, and Laboratory applications.
- Involved in the installation process from the site evaluation, training week, go live week, post go live support week, and the follow-up visit.
- Site primary consultant of Radiology, Respiratory, Physical Therapy, Dietary, Nursing and Laboratory Departments.
- Educated end users on placing orders, verifying orders, and entering patient clinical data.
- Worked with various systems such as PACS, Powerscribe, and T-systems.
- Ability to speak clearly and effectively over the telephone and before groups of customers.
- Assisted conversion department with any department setup changes to the system prior to implementation.
- Worked in Support Services for all customers during and after the installations.
- Traveled 80% of the year and 20% in-house support
Radiologic Technologist
Beaver Medical Group
10.2007 - 09.2009
- Performed radiographic examinations including general radiographic procedures, fluoroscopic procedures, pediatric radiology, and ER Trauma radiography.
- Performed radiologic examinations using mobile equipment in operating rooms, emergency rooms and patients' bedsides.
- Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Processed, labeled and organized diagnostic images to match with patient records.
- Served as informational resource for patients and families by educating about imaging processes and addressing questions and concerns.
- Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films and chemicals.
- Prepared and administered contrast materials, radiopharmaceuticals, anesthetic and antispasmodic drugs for imaging procedures.
- Worked with various systems including Seimens and Philips PACS
Travel Radiologic Technologist
UCLA Medical Center
09.2006 - 09.2007
- Performed radiographic examinations including general radiographic procedures, fluoroscopic procedures, pediatric radiology, and ER Trauma radiography.
- Performed radiologic examinations using mobile equipment in operating rooms, emergency rooms and patients' bedsides.
- Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Processed, labeled and organized diagnostic images to match with patient records.
- Served as informational resource for patients and families by educating about imaging processes and addressing questions and concerns.
- Worked with various systems including Seimens and Philips PACS
Travel Radiologic Technologist
Kaiser Permanente
05.2004 - 08.2006
- Performed radiographic examinations including general radiographic procedures, fluoroscopic procedures, pediatric radiology, and ER Trauma radiography.
- Performed radiologic examinations using mobile equipment in operating rooms, emergency rooms and patients' bedsides.
- Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Processed, labeled and organized diagnostic images to match with patient records.
- Served as informational resource for patients and families by educating about imaging processes and addressing questions and concerns.
- Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films and chemicals.
- Prepared and administered contrast materials, radiopharmaceuticals, anesthetic and antispasmodic drugs for imaging procedures.
- Worked with various systems including Seimens and Philips PACS
Education
Bachelor of Science - Radiologic Sciences
University of South Alabama
Mobile08.2001
Radiologic Sciences Certificate Program - Radiologic Sciences
University of South Alabama
Mobile, AL08.2000
Skills
- Scope Implementation
- System Configuration, Implementation, and Management
- User Acceptance Testing (UAT)
- Assisting with Deployments
- Customer/End-User Implementation Support
- Critical Thinking
- Complex Problem Solving Skills
- Organized and Adept at Prioritizing/Managing Deadlines
- Multi-Tasking Skills
- Team Player
- Experienced Healthcare Professional
- Working Knowledge of Outlook, Excel, Word, and SharePoint
- Allscripts Sunrise Product Knowledge
Timeline
Clinical Implementation Consultant
Baptist Hospital
01.2015 - Current
Meaningful Use Consultant
Mckesson Provider Technologies
01.2013 - 07.2014
Software Implementation Consultant
Mckesson Provider Technologies
04.2012 - 12.2015
Software Implementation Consultant
CPSI, Inc
10.2009 - 04.2012
Radiologic Technologist
Beaver Medical Group
10.2007 - 09.2009
Travel Radiologic Technologist
UCLA Medical Center
09.2006 - 09.2007
Travel Radiologic Technologist
Kaiser Permanente
05.2004 - 08.2006
Bachelor of Science - Radiologic Sciences
University of South Alabama
Radiologic Sciences Certificate Program - Radiologic Sciences
University of South Alabama