Jennifer Wylie
Sheffield,AL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Bartender
Marriott Shoals Hotel & Spa
12.2011 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Clinical Psychology
Bethel University
Mckenzie, TNSkills
- Food Service
- Suggestive Selling
- Payment Processing
- Health Codes Compliance
- Menu Memorization
- Basic Accounting
- Cash Register Operation
- Customer Service
- Making Change
- Sales Expertise
Timeline
Bartender
Marriott Shoals Hotel & Spa
12.2011 - Current
Clinical Psychology
Bethel University
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