JENNIFER YACONA
Sanford,FL
Summary
Compassionate and detail-oriented professional with 10+ years of experience in client care, leadership, and administrative support within clinical settings. Skilled in communication, scheduling, and maintaining organized, client-focused environments. Seeking a medical receptionist role to provide excellent patient support and efficient office coordination.
Overview
1
1
Certification
Work History
Lead Massage Therapist
Massage Envy Spa-Sanford, FL
Sanford, FL
08 2018 - Current
- Lead Massage Therapist / Designated Establishment Manager
- Build strong client relationships by providing massage services based on client concerns and medical history.
- Maintain detailed session notes while ensuring professionalism, confidentiality, and compassionate care.
- Train new and existing employees on services, protocols, and procedures.
- Perform administrative duties, including scheduling support and room assignments.
- Address employee concerns and communicate with upper management when needed.
- Ensure compliance with clinic policies and report suspicious activity when appropriate.
Lead Esthetician
Massage Envy Spa-Mt. Laurel, NJ
Mt. Laurel, NJ
01 2014 - 07 2018
- Massage Therapist / Esthetician/ Lead Esthetician
- Performed massage and skincare services based on client needs and concerns.
- Recommended services and products while building strong client relationships.
- Trained staff on services, products, and procedures.
- Assisted with administrative tasks and inventory management.
Esthetician
Hand and Stone Massage and Facial Spa-Marlton, NJ
Marlton, NJ
08 2013 - 11 2013
- Esthetician
- Performed skin care services based on client concerns. Recommended services and products while building client relations.
Education
Certificate In Massage Therapy - Massage Therapy
Rizzieri Aveda School for the Healing Arts
Voorhees, NJ12.2013
Certificate in Esthetics - Esthetics
Rizzieri Aveda School For Beauty And Wellness
Voorhees, NJ03.2013
Skills
- Fostering patient connections
- Experienced in addressing patient concerns
- Proficient in booking systems
- Managing detailed service records
- Familiarity with infection control measures in clinical settings
- Ensuring HIPAA compliance in client documentation
Certification
Licensed Massage Therapist in the state of FL
Timeline
Lead Massage Therapist
Massage Envy Spa-Sanford, FL
08 2018 - Current
Lead Esthetician
Massage Envy Spa-Mt. Laurel, NJ
01 2014 - 07 2018
Esthetician
Hand and Stone Massage and Facial Spa-Marlton, NJ
08 2013 - 11 2013
Certificate In Massage Therapy - Massage Therapy
Rizzieri Aveda School for the Healing Arts
Certificate in Esthetics - Esthetics
Rizzieri Aveda School For Beauty And Wellness