Summary
Overview
Work History
Education
Skills
Timeline
Intern

Jennifer Yad

Assistant General Manager
Odessa,TX

Summary

Experienced Assistant General Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 5 years of progressive leadership experience.

Overview

6
6
years of post-secondary education
7
7
years of professional experience

Work History

Assistant General Manager

Taco Bell Guam
Mangilao, Guam
05.2014 - 12.2020
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Resolved problems promptly and effectively to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined employees to maximize performance.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Monitored areas for security issues and safety hazards.
  • Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Education

Bachelor of Arts - Anthroplogy

University Of Guam
Mangilao, GU
08.2010 - 05.2016

Skills

    Business operations knowledge

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Timeline

Assistant General Manager

Taco Bell Guam
05.2014 - 12.2020

Bachelor of Arts - Anthroplogy

University Of Guam
08.2010 - 05.2016
Jennifer YadAssistant General Manager