Jennifer Yarber
Summary
Hardworking and dependable. Focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
School Based Patient Services Specialist
Choptank Community Health Systems
12.2021 - Current
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient checkins.
- Maintained accurate and up-to-date patient records, ensuring compliance with HIPAA regulations.
- Improved office efficiency by maintaining organized filing systems for physical and digital documents.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Trained new Patient Services Specialists, resulting in increased department productivity and accuracy.
- Prepared examination rooms following strict infection control protocols, providing a safe environment for both patients and staff members.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Facilitated communication between patients and various departments and staff.
- Provided excellent customer service to patients and medical staff.
- Answered incoming calls, scheduled appointments and filed medical records.
- Built and maintained positive working relationships with patients and staff.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Verified patient insurance eligibility and entered patient information into system.
- Verified insurance eligibility and coverage for patients.
- Contacted insurance company to verify patient coverage before visit.
- Assisted in billing processes, contributing to quicker reimbursement times from insurance companies.
OWNER/OPERATOR
J & J Signs and Designs
05.2007 - Current
- Focused on customer service and satisfaction
- Met with prospective clients to discuss products and solutions
- Reviewed operational records to successfully manage both income and expenses
- Supervised operations in home office, ensuring safety and functionality of services
- Oversaw all ordering and inventory of products for business
- Managed business accounts by networking and communicating
- Served as chief operating officer for operations, productivity, and quality
- Able to multi task on many different projects/jobs
- Complete jobs in a timely manner.
ELL TUTOR
Caroline County Schools - Greensboro Elementary
08.2001 - 06.2015
- Worked with students to help each understand the classroom material and homework assignments
- Helped small groups of students improve performance and understanding with targeted instruction
- Worked closely with teachers and counselors to offer each student the best support
- Created and developed review worksheets, practice tests, and lesson plans to prepare students for exams and tests
- Developed additional teaching and practice materials to further explore topics and improve understanding
- Identified needs of learners and adapted course content and delivery style to meet individual needs
- Completed all assigned tasks prior to shift end
- Kept work area organized and clutter-free.
Education
HIGH SCHOOL DIPLOMA -
Wheaton High School
Wheaton, MD06.1984
Skills
- Client relationship building
- Oversee operations
- Appointment Scheduling
- Patient Confidentiality
- Insurance Verification
- Patient Intake
- Registration and Scheduling
- Organizational Skills
- Attention to Detail
Timeline
School Based Patient Services Specialist
Choptank Community Health Systems
12.2021 - Current
OWNER/OPERATOR
J & J Signs and Designs
05.2007 - Current
ELL TUTOR
Caroline County Schools - Greensboro Elementary
08.2001 - 06.2015
HIGH SCHOOL DIPLOMA -
Wheaton High School
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