JENNIFER YATES
Porter
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
20
20
years of professional experience
Work History
Administrator
Abilene Independent School District
08.2013 - 07.2019
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Collected, validated, and distributed information to employees.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Improved employee productivity with effective time management strategies for daily tasks.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Teacher
Abilene Independent School District
08.1999 - 08.2013
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Incorporated multiple types of teaching strategies into classroom.
Education
Master of Arts - Leadership of Learning
Abilene Christian University
Abilene, TX05.2008
Bachelor of Arts - History
McMurry University
Abilene, TX05.1983
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
Timeline
Administrator
Abilene Independent School District
08.2013 - 07.2019
Teacher
Abilene Independent School District
08.1999 - 08.2013
Master of Arts - Leadership of Learning
Abilene Christian University
Bachelor of Arts - History
McMurry University
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