Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Yoder

Myerstown,PA

Summary

Knowledgeable with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

22
22
years of professional experience

Work History

Operations Manager Of Boxcar

MWR
03.2011 - Current
  • Streamlined operational processes to enhance efficiency and reduce costs.
  • Implement processes to improve and optimize workflow.
  • Developed and executed strategic initiatives to align operations with organizational goals.
  • Ensure all Health and Safety Regulations
  • Overseeing Food Preparation and ensuring quality Standard
  • Ensuring a positive dining experience for all guest
  • Managing orders and inventory supplies
  • Adapting to changing situation and problem solving


Assistant Manager

Eat N Park
01.2004 - 01.2010
  • Supervised daily operations, ensuring compliance with company standards and customer service excellence.
  • Developed staff training programs to enhance team performance and operational efficiency.
  • Streamlined inventory management processes, reducing waste and improving product availability.
  • Led cross-functional teams in implementing new service initiatives to drive customer satisfaction.
  • Coordinated staff schedules to optimize labor costs while maintaining service quality during peak hours.
  • Mentored junior staff members, fostering skill development and promoting a collaborative work environment.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Education

Tulpehocken High Shcool
Bernville, PA

Skills

  • Problem-solving

Timeline

Operations Manager Of Boxcar

MWR
03.2011 - Current

Assistant Manager

Eat N Park
01.2004 - 01.2010

Tulpehocken High Shcool
Jennifer Yoder