Assist homeowners & renters within a 55+ gated community
Creating work orders for common areas, pool area, tennis courts, etc
Assist tenants with proxima cards, gate remotes & personal access codes
Greeted and checked in new homeowners and renters alike, ensuring a warm and welcoming experience upon arrival
Responded to guest inquiries and resolved issues promptly and professionally, maintaining high levels of customer satisfaction
Maintained a clean and organized front desk area at all times for efficient operations
Managed incoming calls on a multi-line phone system, directing calls appropriately or taking messages as needed
Sales Associate
White House Black Market
09.2023 - 05.2024
Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
Maintains knowledge of current sales and promotions; maintains pricing and visual standards
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
Participates in visual directives including monthly store sets and zone maintenance
Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
Assisted in inventory management by conducting regular stock checks, restocking shelves and racks
Maintained a clean and organized work environment to enhance the shopping experience for customers
Effectively communicated promotions, discounts, and special offers to customers at the point of sale
Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
Utilized CRM software to track customer preferences, and purchase history
Order Coordinator
Jenny Craig
04.2021 - 05.2023
Professional, and friendly interactions with customers, guests, employees, and vendors
Maintained an organized front office and reception desk
Invoice and fulfill weekly food orders for clients including pulling food and non-food products
Facilitate client order deliveries by communicating with third-party courier services
Maintain inventory stock levels based on customer demand
Weekly inventory management and inventory control
Receptionist
Comfort Systems USA Southwest
04.2018 - 04.2019
Competent with computer based software
Professional, and friendly interactions with customers, guests, employees, and vendors
Maintained an organized front office and reception desk
Able to adapt quickly to changes in order to get things done in a timely manner
Handle sensitive information confidentially
Takes initiative to support business needs including employee contact lists, birthday and anniversary lists
Office Assistant
Galtronics - Buyer
10.2016 - 03.2017
(Special project for the CTO)
Responsible for setting up new vendor contracts and policies with vendors and suppliers
Prepare and process requests and purchase orders for supplies and equipment
Detail-oriented, go-to person who successfully moved the company to a building brand-new building approximately 1 mile away
Accounts Payable Rep Senior - Contractor
Banner Staffing - Banner Support Services
05.2016 - 09.2016
Proven working knowledge of general office procedures
Learning knowledge of medical software systems, and running reports
Manually process payments
Accurately input data in a timely fashion
Responsible for indexing invoices
Working knowledge of processing payments for non-PO items
Administrative Assistant - Contractor
Intel Corporation
08.2015 - 03.2016
Proactively organizing and managing calendar schedules
Make complex travel arrangements for foreign and domestic travel
High attention to details/ outside the box thinking process
Serve as a liaison between high level executives, direct reports, staff, clients and visitors
Maintains a high level of integrity and discretion in handling confidential information
Meeting and event coordination and logistics
Experience leading global project teams
Completes Org Chart changes
Ability to perform duties without supervision and interact with all levels of management
Scheduled and organized interviews for internal and external candidates
Organize and manage calendar schedule(s) for five managers including three directors
Site lead for 2015 SWPC (Software Professional Conference)
Create and sustain systems for retention, protection, retrieval, transfer and disposal of confidential information
Administrative Assistant - Contractor
Midwest Professional Staffing
02.2012 - 01.2015
Assist with special projects for Accounting, Human Resources, IT, and Marketing
Point person for vendors, visitors, and employees
Served as a liaison between high level executives and customers
Inventory control for office supplies, vending, and break room
Administrative Assistant to the CFO
Meeting Planning/ Calendar management for both CFO and Head of Audit
Scheduling and coordination of meetings and appointments
Update and maintain phone and distribution lists
Control of security badges for new employees, contractors, interns, and visitor badges
Processed foreign and domestic expense reports
Made travel arrangements for both foreign and domestic flights, hotels, and vehicles
Education
Baum School of Real Estate
Chandler, AZ
Vocational Education and Training - Licensed Cosmetologist
Iowa School of Beauty Ogden High School
Des Moines, IA
10.1993
Skills
Upselling
Sage
Calendar Management
Microsoft Outlook Calendar
Human Resources
Microsoft Outlook
Sales
Attention to detail
Customer service
Guest Services
Accounts Receivable
Event Planning
Office Administration
Bluebeam
Time management
Hair Styling
Certification
Cosmetology License
Timeline
Project Coordinator
Karber Corporation
12.2024 - 02.2025
Sales Associate
White House Black Market
09.2023 - 05.2024
Front Desk Agent
Trilogy Power Ranch
05.2023 - 10.2024
Order Coordinator
Jenny Craig
04.2021 - 05.2023
Receptionist
Comfort Systems USA Southwest
04.2018 - 04.2019
Office Assistant
Galtronics - Buyer
10.2016 - 03.2017
Accounts Payable Rep Senior - Contractor
Banner Staffing - Banner Support Services
05.2016 - 09.2016
Administrative Assistant - Contractor
Intel Corporation
08.2015 - 03.2016
Administrative Assistant - Contractor
Midwest Professional Staffing
02.2012 - 01.2015
Baum School of Real Estate
Vocational Education and Training - Licensed Cosmetologist
Coordinating Center Associate at United United BioSource Corporation CorporationCoordinating Center Associate at United United BioSource Corporation Corporation
System Supervisor at Karnataka State Road Transport Corporation(KSRTC) & Bengaluru Metropolitan Transport CorporationSystem Supervisor at Karnataka State Road Transport Corporation(KSRTC) & Bengaluru Metropolitan Transport Corporation