Jennifer Zamot
New Port Richey,Florida
Summary
Highly motivated and positive individual with exceptional organizational and communication skills. Master of customer service, adept at efficiently solving problems and providing thorough answers to ensure outstanding customer experiences. As a Business Associate, supports clients and serves as their primary business contact. Excels in building strong relationships with clients, identifying new business opportunities, and effectively communicating offerings to customers. Skilled leader during business meetings and sales field visits, demonstrating strong business acumen, attention to detail, and excellent interpersonal skills.
Overview
12
12
years of professional experience
Work History
Business Assistant
Little Road Dental Care
2023.06 - Current
- Maintain and organize all administrative functions in the front office, including reception tasks receiving and distributing office mail and email, answering the office phone, and distributing calls or messages, accordingly, communicating patients' arrival promptly, managing administrative records and pulling/filing office charts among other duties
- Also work with administrative scheduling, including maintaining office records, documenting patient dental treatments and transactions, following office procedures for patient referrals and scheduling of office appointments
- Other duties include maintaining office accounts receivable information, making financial arrangements with patients before treatments and ordering office and administrative supplies.
- Researched, analyzed, and projected market data for potential markets.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
Bridal Consultant
Pebbles Bridal Shop
2022.04 - 2023.04
- Responsible for creating a memorable and seamless bridal experience from start to finish of appointment
- Offer styling and fit expertise to brides on her journey to “saying yes”
- Prepare for and follow up with appointments, drive sales, complete orders and establish relationships.
- Directed wedding-day events, ceremony timing, and speeches.
- Met with potentials clients and gave quotes on services and general wedding costs.
- Sold and fitted [Product] for brides-to-be.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Fragrance Sales Associate
Nordstrom
2021.11 - 2022.04
- Fragrance Sales Associate is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as well as contributing to the success of the department through achieving personal sales goals
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
- Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
- Researched inventory using Nordstrom systems to determine if requested products were available.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Processed credit and debit card payments to complete purchases.
Pateint Care Coordinator
MDR Encino Pharmacy
2020.01 - 2021.09
- Tasked with providing an unparalleled Patient Experience to valued patients via phone, email, text, or face to face
- Setting up delivery and payments for medications.
- Demonstrated leadership skills in managing projects from concept to completion.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Developed strong communication and organizational skills through working on group projects.
- Strengthened communication skills through regular interactions with others.
Veterinary Assistant
Banfield Pet Hospital
2014.05 - 2020.01
- Cordially greet pets and their people, schedule appointments, provides home care instructions, place care calls, processes billings and collect payments, brief medical team of incoming emergencies, clean exam rooms, public relation ambassador, provide clients with first and last impression of our practice
- Veterinary assistants’ daily tasks, such as feeding, weighing, and taking the temperature of animals
- Other routine duties may include giving medication, cleaning cages, or providing nursing care before and after surgery or other medical procedures
- Collected patient biopsies and blood samples for laboratory analysis.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Assisted senior staff with blood analyses and physical assessments.
- Administered medications to animals in treatment and documented changes in condition.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Provided customer support to clients, answering questions and addressing concerns.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Maintain and sterilize surgical instruments and equipment.
Front Desk Receptionist
Tuscawilla Oaks Animal Hospital
2016.06 - 2017.05
- Cordially greet pets and their people, schedule appointments, provides home care instructions, place care calls, processes billings and collect payments, brief medical team of incoming emergencies, clean exam rooms, public relation ambassador, provide clients with first and last impression of our practice.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed all tasks in compliance with company policies and procedures.
- Completed data entry and filing to keep records updated for easy retrieval.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
SMT Technician
Analogic
2012.10 - 2014.06
- Perform variety of electronic, electromechanical, and mechanical production assembly operations of a skilled nature to build and assemble complex units such as power supplies, printed circuit boards, modules, chassis drawers, and electronic and mechanical systems and assemblies.
- Attended training committees that wrote training modules for equipment operation and testing.
- Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
- Reviewed existing electrical engineering criteria to identify necessary revisions, deletions or amendments to outdated material.
- Estimated numerical length of runs during new service installations.
- Calculated amounts for designing and testing electrical systems and supplied finished costs to customers.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
Education
Associate of Science - Health Sciences
St. Petersburg Community College
Tarpon Springs, FL09.2024
Pharmacy technician certification - Pharmacy
Northshore Community College
Danvers, MA06.2016
Associate of Arts - Business Administration
Bunker Hill Community College
Charlestown, MA03.2014
High School Diploma -
Peabody High School, Vocational Program
Peabody, MA06.2012
Skills
- Client Relationship Building
- Document Management
- Travel Arrangements
- Customer Service
- Regulatory Compliance
- Vendor negotiation
- Calendar Management
- Sales Support
- Audit Coordination
- Payment Processing
- Report Generation
- Data Analytics
Careerfocus
To obtain experience in a professional work setting that allows the opportunity to learn a new trade and for potential advancement.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Business Assistant
Little Road Dental Care
2023.06 - Current
Bridal Consultant
Pebbles Bridal Shop
2022.04 - 2023.04
Fragrance Sales Associate
Nordstrom
2021.11 - 2022.04
Pateint Care Coordinator
MDR Encino Pharmacy
2020.01 - 2021.09
Front Desk Receptionist
Tuscawilla Oaks Animal Hospital
2016.06 - 2017.05
Veterinary Assistant
Banfield Pet Hospital
2014.05 - 2020.01
SMT Technician
Analogic
2012.10 - 2014.06
Associate of Science - Health Sciences
St. Petersburg Community College
Pharmacy technician certification - Pharmacy
Northshore Community College
Associate of Arts - Business Administration
Bunker Hill Community College
High School Diploma -
Peabody High School, Vocational Program
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