Desired Job Title
Cashier/Sales AssociateWork Type
Full TimePart TimeLocation Preference
On-SiteLocation: Alameda, CA, USOakland, CASan Leandro, CAHayward, CA
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Jennifer Zapien Flores
Alameda,CA
Work Preference
Summary
Motivated and dependable high school graduate with a strong work ethic, proven customer service skills, and a consistent record of academic excellence. Experienced in customer sales, cashiering, inventory stocking, merchandise preparation, and assembling furniture for retail display and sale. Additionally, spent two years assisting in the operation of a family-owned home food business, preparing ingredients, cooking seafood, maintaining food quality standards, and supporting daily business operations. Graduated high school with a 4.0 GPA and earned three scholarships in recognition of academic achievement, dedication, and leadership. Known for being reliable, adaptable, and eager to learn, with excellent communication and teamwork skills. Available to work flexible schedules, including weekends, call-ins, and overtime, and committed to contributing positively to team success and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier/Sales Associate
HomeGoods
Hayward, CA
02.2025 - 04.2026
- Facilitated accurate customer transaction processing utilizing point-of-sale systems.
- Handled cash, credit, and gift card payments accurately.
- Addressed customer questions about products and navigated store layout to ensure efficient service delivery.
- Collaborated with team members to restock merchandise on sales floor.
- Managed checkout area maintenance and organization to facilitate efficient transactions.
- Engaged in proactive communication with customers to ensure satisfaction.
- Acquired in-depth knowledge of store policies and procedures to enhance customer service effectiveness.
- Engaged with customers as they entered the store, ensuring timely assistance and support.
- Adjusted availability to accommodate fluctuating business needs through flexible scheduling and overtime.
- Engaged with customers to foster trust and promote ongoing business transactions.
- Facilitated customer transactions to enhance shopping experience. Guided customers in identifying desired products. Managed enrollment processes for reward programs to boost customer loyalty.
- Addressed customer inquiries regarding returns and refunds, ensuring efficient resolution of transaction-related challenges.
- Organized and displayed merchandise according to tagging requirements.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained high cleanliness standards to ensure a welcoming and safe shopping environment.
Education
High School Diploma -
Chabot College
Hayward, CAHigh School Diploma -
Conley Caraballo
Hayward, CA05-2025
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Cleaning and sanitizing
- Time management skills
- Cash handling
- Team collaboration
- Reliability and punctuality
- Product knowledge
- Refunds and exchanges
- Merchandise restocking
- POS systems
- Attention to detail
- Sales expertise
- Basic math
- Upselling techniques
- Honest and dependable
- Problem-solving
- Adaptability in Fast-paced environments
- Continuous learning mindset
- Flexible schedule availability
- Positive attitude display
- Order accuracy assurance
- Food safety
- Sales goals achievement
- Active listener
- Fluent in English and Spanish
- Menu memorization
Accomplishments
- Consistently exceeded customer service expectations by promoting rewards program enrollment and building positive customer relationships.
- Recognized by management, coworkers, and customers for strong work ethic, professionalism, and reliability.
- Demonstrated the ability to perform effectively in fast-paced, high-pressure environments while maintaining excellent service and accuracy.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier/Sales Associate
HomeGoods
02.2025 - 04.2026
High School Diploma -
Chabot College
High School Diploma -
Conley Caraballo