Jennifer Zappoli
Pompano Beach
Summary
Experienced and personable bartender with nearly a decade in the restaurant and hospitality industry. Skilled in crafting cocktails, delivering exceptional guest service, and creating memorable bar experiences. Adept at managing busy shifts, maintaining organized workspaces, and fostering a positive team atmosphere. Known for professionalism, attention to detail, and a strong ability to connect with guests and staff alike.
Overview
9
9
years of professional experience
Work History
Bartender
Bonefish Mac’s Sports Grille
01.2023 - 01.2025
- Prepared and served beer, wine, and craft cocktails in a fast-paced, high-volume environment.
- Delivered exceptional guest service while building rapport and ensuring a welcoming bar atmosphere.
- Managed cash handling, credit transactions, and nightly reconciliations accurately.
- Monitored inventory levels, restocked supplies, and assisted with weekly liquor orders.
- Ensured compliance with all alcohol service and safety regulations.
Bartender
Prezzo Italian Restaurant & Bar
01.2021 - 01.2024
- Crafted signature cocktails and maintained consistent beverage quality and presentation.
- Collaborated with servers and kitchen staff to ensure smooth service and guest satisfaction.
- Promoted daily specials and upsold premium liquors and wines to increase revenue.
- Maintained cleanliness and organization of bar area and equipment at all times.
Bartender
Matteo’s of Boca Raton
01.2019 - 01.2021
- Prepared classic and specialty cocktails to complement upscale Italian dining service.
- Delivered attentive, personalized service to regular clientele and event guests.
- Supported private dining events and large parties, ensuring prompt, accurate beverage service.
- Maintained bar inventory, stocked wine cellars, and coordinated orders with management.
- Adhered to responsible alcohol service guidelines and health code standards.
Bartender
J D’s Bar & Grill
01.2016 - 01.2018
- Mixed and served drinks to patrons while engaging in friendly, professional conversation.
- Handled cash and credit transactions efficiently and balanced registers each shift.
- Maintained bar cleanliness and prepared garnishes, syrups, and mixes.
- Assisted with live event nights and promotions to increase guest turnout.
- Provided fast and courteous service, contributing to repeat business and positive reviews.
Education
Licensed Health Insurance Agent -
Excel Communications
Fort Lauderdale, FL01.2020
Real Estate
Libor School of Real Estate
Babylon, NY05-2005
Skills
- Mixology & Cocktail Preparation
- Customer Service Excellence
- Cash & POS Handling
- Inventory Management
- Upselling & Product Knowledge
- Team Collaboration
- Bar Setup & Maintenance
- Compliance with Alcohol Service Laws
Timeline
Bartender
Bonefish Mac’s Sports Grille
01.2023 - 01.2025
Bartender
Prezzo Italian Restaurant & Bar
01.2021 - 01.2024
Bartender
Matteo’s of Boca Raton
01.2019 - 01.2021
Bartender
J D’s Bar & Grill
01.2016 - 01.2018
Licensed Health Insurance Agent -
Excel Communications
Real Estate
Libor School of Real Estate