Jennifer Zeller
Full-charge Bookkeeper
Alamogordo
Summary
Experienced Full-Charge Bookkeeper with a proven track record in overseeing office operations and optimizing administrative efficiency. Skilled in streamlining processes and driving productivity through effective leadership. Adept at coordinating teams and resolving challenges in fast-paced environments. Demonstrated ability to enhance organizational effectiveness and contribute to overall success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager/Bookkeeper - Hybrid Remote
Top of the Ladder Remodeling
04.2022 - 12.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Provided detailed project status updates to stakeholders and executive management.
- Oversaw implementation of new project management software, including integration with ERP system, facilitating more efficient workflow and better project tracking.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Maintained high levels of accuracy in all aspects of bookkeeping, reducing risk and improving overall financial health.
- Streamlined bookkeeping & payroll/timekeeping processes by implementing efficient software and organizational systems.
- Successfully transitioned from a manual to an electronic payment system for direct deposit enrollments, reducing paper waste within the organization.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Legal Intake Specialist
Law Office of Scott P Ogle
05.2019 - 03.2022
- Increased attorney productivity by pre-screening potential clients and determining eligibility for services based on specific criteria.
- Coordinated appointments between clients and attorneys, ensuring efficient scheduling and time management within the firm.
- Supported the successful resolution of cases by efficiently managing client files and ensuring all pertinent information was readily accessible for attorneys.
- Facilitated effective communication among team members by organizing regular meetings to discuss ongoing cases, updates, and priorities.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Researched statutes, decisions, legal articles, and codes.
Full-Charge Bookeeper - Payroll/HR Manager
ISupport Software
10.2012 - 08.2014
- Responsibile for managing all financial transactions and maintaining accurate records.
- Prepared comprehensive financial statements, including balance sheets, income statements, and cash flow reports for leadership review.
- Managed & processed payroll for 40+ employees, ensuring compliance with tax regulations and labor laws.
- Streamlined financial processes by implementing advanced bookkeeping software, improving efficiency and accuracy.
- Maintained detailed records of fixed assets, ensuring accurate depreciation schedules and timely asset disposal procedures.
- Completed tax forms in compliance with legal regulations.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Structured compensation and benefits according to market conditions and budget demands.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Sr. Full-Charge Bookkeeper
Audigy Group
05.2012 - 09.2012
- Performed various bookkeeping tasks for multiple Audiology firms.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Communicated regularly with clients regarding billing inquiries, resolving disputes fairly and maintaining strong professional relationships.
- Prepared comprehensive financial statements, including balance sheets, income statements, and cash flow reports for leadership review.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
Sr Payroll Support Analyst
Paychex, Inc.
05.2011 - 05.2012
- Supported Major Accounts Comprehensive Services Client users on Paychex Flex, Oasis, Go, MyPaychex, eServices, Stratustime, Flock Benefits Administration and related applications by providing guidance and research in response to a wide variety of questions and issues presented by Client Payroll Administrators.
- Conducted initial issue troubleshooting
- Worked with internal teams to resolve complex issues.
- Assist clients with client data maintenance, setup, configuration changes and coordinated with all functional areas (e.g. PTO, Special Calcs, Time and Attendance schedule, 401k, etc.) as needed.
- Used on-line tools and other resources to research and respond to client inquiries requiring guidance on how to address a wide variety of payroll, pay practice and payroll tax questions and situations.
- Completed complex projects, including calculation updates, special reports, tax amendments, company setup, troubleshooting, PTO, OT, double time, research historical data for adjustments needed.
Education
GED -
Austin Community College
Austin, TXSkills
- Software integration
- Process improvement expertise
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Reliability
- Team leadership
- Self motivation
- Customer relationship management
- Conflict resolution
Certification
- Six Sigma Certification
https://www.linkedin.com/in/jennifer-zeller-22ladders?utm_source=share&utm_campaign=share_via&utm_co
Linkedin url
Timeline
Office Manager/Bookkeeper - Hybrid Remote
Top of the Ladder Remodeling
04.2022 - 12.2024
Legal Intake Specialist
Law Office of Scott P Ogle
05.2019 - 03.2022
Full-Charge Bookeeper - Payroll/HR Manager
ISupport Software
10.2012 - 08.2014
Sr. Full-Charge Bookkeeper
Audigy Group
05.2012 - 09.2012
Sr Payroll Support Analyst
Paychex, Inc.
05.2011 - 05.2012
GED -
Austin Community College
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