JENNIFER ZERZYCKI
Milwaukee,WI
Summary
Immigration paralegal with legal operations, research, and document-preparation expertise. Drafts affidavits, reviews forms for accuracy, and maintains organized case files. Coordinates appointments and provides case updates in English and Spanish with consistent follow-through.
Overview
1
1
Language
1
1
Certification
11
11
years of professional experience
Work History
SENIOR IMMIGRATION PARALEGAL – HUMANITARIAN TEAM
Flora Legal Group
Indianapolis, IN
11.2023 - Current
- Supported complex legal matters from initial preparation through final resolution, ensuring all deadlines and required documentation were meticulously tracked.
- Prepared, reviewed, and organized legal forms, cover letters, supporting statements, client correspondence, and evidentiary documentation.
- Worked with attorneys and clients to gather information, clarify case details, resolve missing items, and keep active matters moving forward.
- Conducted client interviews and review appointments; drafted detailed affidavits and supporting statements, accurately reflecting client-provided information.
- Performed legal research on applicable laws, regulations, policies, and procedures to assist case preparation and attorney review.
- Completed attorney-requested revisions and quality checks to improve accuracy, completeness, and consistency of filings.
- Prepared and submitted filings and correspondence to government agencies and authorities and monitored matters through adjudication.
- Maintained organized electronic case files, records, and client communications, ensuring confidentiality while effectively managing tasks and deadlines.
- Scheduled client appointments and consultations and provided clear updates on documentation needs, deadlines, and case progress.
OFFICE MANAGER
Ryan Immigration Law
Milwaukee, WI
01.2023 - 10.2023
- Coordinated office workflow and daily operations, developing procedures that streamlined tasks and enhanced overall efficiency.
- Assisted in recruiting, onboarding, and training employees while supervising administrative staff to foster a cohesive team environment.
- Scheduled meetings, prepared agendas, maintained confidential personnel records, and prioritized competing deadlines.
- Coordinated calendars and meetings, managing attorney scheduling to ensure smooth operations within busy legal workflows.
- Supported billing, invoicing, and payment tracking for law office administration.
SENIOR PARALEGAL / CASE MANAGER
Ryan Immigration Law
Milwaukee, WI
09.2016 - 10.2023
- Managed multiple active files, tracked deadlines and case progress, and maintained accurate and confidential records.
- Engaged with clients via email and telephone to gather information, clarify documentation requirements, and deliver timely case updates.
- Researched applicable laws, regulations, policies, and precedents to support case preparation and attorney review.
- Assisted with preparation for USCIS and Immigration Court matters.
- Assisted attorneys in legal case preparation, organized documents, conducted research, and developed strategies to enhance client representation.
- Maintained legal calendars, scheduled appointments and interviews, and coordinated reminders for important proceedings.
- Composed correspondence for attorneys, clients, and government agencies to facilitate clear communication and case management.
BILINGUAL ADVOCATE
Casa Guadalupe Education Center
Milwaukee, WI
04.2021 - 07.2021
- Conducted outreach to connect community members with essential services and resources.
- Provided bilingual case support, assessed individual needs, coordinated referrals, and ensured resolution of client concerns.
- Advised education center clients on immigration, family, and public benefits matters.
- Drafted petitions, motions, affidavits, and supporting legal documents.
- Represented clients in hearings, interviews, and administrative proceedings.
ADMINISTRATIVE ASSISTANT
SNB Model Management
Milwaukee, WI
09.2018 - 02.2019
- Maintained organized records, databases, and filing systems to ensure efficient retrieval of information and compliance with confidentiality standards.
- Prepared presentations and marketing materials to effectively communicate key messages and supported document management for streamlined access.
- Coordinated model bookings, castings, and daily schedules for agency talent.
- Managed client communications for SNB Model Management across phone and email channels.
- Prepared contracts, release forms, and administrative documents for signature.
BILINGUAL DIRECTOR OF BUSINESS DEVELOPMENT
Hispanic Chamber of Commerce
Milwaukee, WI
09.2015 - 09.2016
- Coordinated networking and outreach activities, prepared impactful project presentations, and supported strategic business development efforts.
- Organized events for up to 500 attendees, managing schedules, budgets, and vendor relationships to ensure successful execution.
- Directed Hispanic Chamber business development strategy and partnership growth initiatives.
- Cultivated member relationships with Latino-owned businesses and community stakeholders.
- Secured sponsorship opportunities for Chamber events and programs.
Education
Bachelor of Arts (B.A.) -
Saint Thomas University
Colombia12-2017
Skills
- Legal case management
- Document preparation
- Legal research
- Clio case management system
- Records management
- Workflow coordination
- Microsoft Office proficiency
- Microsoft Teams collaboration
- File organization
- Office administration
- Client communication
- Bilingual communication (Spanish/English)
Certification
Human Resources
Languages
Spanish
Native/ Bilingual
Timeline
SENIOR IMMIGRATION PARALEGAL – HUMANITARIAN TEAM
Flora Legal Group
11.2023 - Current
OFFICE MANAGER
Ryan Immigration Law
01.2023 - 10.2023
BILINGUAL ADVOCATE
Casa Guadalupe Education Center
04.2021 - 07.2021
ADMINISTRATIVE ASSISTANT
SNB Model Management
09.2018 - 02.2019
SENIOR PARALEGAL / CASE MANAGER
Ryan Immigration Law
09.2016 - 10.2023
BILINGUAL DIRECTOR OF BUSINESS DEVELOPMENT
Hispanic Chamber of Commerce
09.2015 - 09.2016
Bachelor of Arts (B.A.) -
Saint Thomas University