Jennifer Zluhan

• Reported regularly on risk management activities to senior leadership team.
• Oversaw the development of action plans for mitigating identified risks.
• Conducted risk assessment to identify and control environmental and safety risks to reduce injuries and costs to organization.
• Classified incident reports and uploaded into HAS system in addition to submitting investigations for all level 1 and 2 incidents.
• Engaged in all regulatory meetings while performing site inspections.

• Collaborated with hospital staff to maintain consistent quality care delivery.
• Advocated for patients' rights during hospitalization to ensure fair treatment.
• Facilitated communication among providers, patients, and families to enhance understanding.
• Informed patients about rights under HIPAA regulations to promote awareness.
• Provided compassionate support to patients and families during challenging periods.
• Maintained comprehensive knowledge of medical treatments and procedures for informed interactions.
• Attended meetings with healthcare professionals to discuss patient cases and outcomes.
• Entered all level 3 and 4 incidents for Risk
• New employee orientation regarding safety, infection, incidents, and zero tolerance. Assisting with nurse and BHA interviews

Generated monthly reports on operational performance for senior management review.

• Managed vendor relations by negotiating contracts to ensure timely service delivery.
• Conducted regular staff meetings to monitor progress and identify improvement opportunities.
• Developed initiatives aimed at enhancing customer satisfaction and loyalty.
• Oversaw daily operations, prioritizing quality and efficiency.

Collaborated with physicians to ensure accurate mapping of all individuals.

• Administered TMS treatments daily, including charting and assessments.
• Facilitated insurance approval processes and coordinated various patient management tasks in TMS.

• Administered medications as per physician instructions in a timely manner.
• Maintained thorough medical records reflecting patient health conditions.
• Collaborated effectively with healthcare professionals for enhanced patient care.
• Provided essential support to patients and families regarding their needs.
• Executed wound care tasks, managing dressings and applying treatments as required.
• Conducted routine laboratory tests like blood glucose monitoring and urinalysis.
• Participated in educational activities to further nursing knowledge and capabilities.
• Monitored patients for any changes in condition, reporting observations promptly.