Jennifer Adams
Los Angeles,USA
Summary
Diligent with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Overview
16
16
years of professional experience
Work History
Administrative Assistant/Safety Coordinator
KPFF
Los Angeles, CA
03.2025 - Current
- Coordinated and scheduled meetings by booking conference rooms and managing calendar invitations to ensure proper planning and attendance.
- Maintained compliance with county safety regulations by overseeing office safety practices and procedures.
- Organized and facilitated safety training sessions for engineers and surveyors in accordance with OSHA standards.
- Served as a key point of contact for workplace safety, ensuring policies were up-to-date and effectively implemented.
Global Meetings Specialist
Capital Group
Los Angeles, CA
04.2024 - 02.2025
- Deliver exceptional customer service while supporting multiple functional areas within the Meetings Team.
- Leverage technology tools such as Outlook and Convene to streamline meeting coordination and enhance attendee experience.
- Collaborate with cross-functional teams to develop meeting agendas, content, and engagement strategies to ensure impactful and informative events.
- Coordinate travel, accommodations, catering, and on-site logistics for large-scale meetings across multiple time zones.
Receptionist/Office Services
Capital Group
Los Angeles, CA
08.2023 - 04.2024
- Managed multiple phone lines while improving processes for more efficient daily operations.
- Served as a key point of contact for associates and visitors, responding to inquiries with urgency and professionalism.
- Developed and maintained procedural documentation, databases, and organizational systems to increase productivity.
- Participated in special projects beyond core reception duties to support business needs.
Administrative Assistant/Property Management
OFC Management
Sherman Oaks, CA
11.2021 - 10.2022
- Assisted with legal processes related to tenant-landlord matters.
- Prepared leasing agreements, collected rent, and maintained accurate financial records.
- Communicated effectively with property owners, tenants, vendors, and contractors to ensure smooth operations.
- Supported property managers with filing systems, meeting coordination, and report preparation.
Customer Service Representative
Enterprise Rent-A-Car
Greenbelt, MD
05.2012 - 08.2014
- Achieved and maintained a customer satisfaction rate of over 90% through personalized service.
- Managed high volumes of customer inquiries while consistently exceeding performance metrics.
- Collaborated with team members to improve processes and enhance overall service quality.
Administrative Assistant
WHUT Radio and Film
Washington, DC
05.2010 - 01.2012
- Managed multi-line phone systems, directed calls, and greeted visitors.
- Maintained office supply inventory and processed orders.
- Transcribed and organized information for speeches and presentations.
- Managed filing systems, performed data entry, and handled general clerical tasks.
- Built and maintained strong professional relationships to support organizational goals.
Education
No Degree - Broadcast Journalism
Howard University
Washington, DC05-2014
Skills
- Microsoft Teams
- Calendar management
- Genesys
- Microsoft Office Suite
- All Social Media Platforms
- VO Placements
- Detail Oriented
- Time and Task Management
- Problem Solver
- Management collaboration
- Meeting & Event Coordination
- Administrative Support
- Customer Service Excellence
- Calendar & Travel Management
- Process Improvement
- Safety Coordinator/OSHA
- Data Management & Documentation
- Communication & Collaboration
- Microsoft Outlook & Office Suite
- Convene (Meeting Management Software)
Timeline
Administrative Assistant/Safety Coordinator
KPFF
03.2025 - Current
Global Meetings Specialist
Capital Group
04.2024 - 02.2025
Receptionist/Office Services
Capital Group
08.2023 - 04.2024
Administrative Assistant/Property Management
OFC Management
11.2021 - 10.2022
Customer Service Representative
Enterprise Rent-A-Car
05.2012 - 08.2014
Administrative Assistant
WHUT Radio and Film
05.2010 - 01.2012
No Degree - Broadcast Journalism
Howard University