Jennifer B. Giorgetti
Lockport,IL
Summary
Enthusiastic and reliable professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
26
26
years of professional experience
Work History
Server
Rosebud Restaurants
Lemont, IL
05.2023 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
High School Guidance Counselor
Plainfield High School Central, Plainfield Community School District
08.2003 - Current
- Advise students regarding post high school plans such as: college selection, admission requirements, entrance exams, financial aid, trade or technical schools, and apprenticeship programs
- Responsible for making sure students meet graduation and/or college entrance requirements
- Supported students through challenging developmental milestones and crisis situations and coordinated outside service referrals for those needing extra assistance.
- Maintained positive relationships and open communication with parents about application paperwork, testing requirements and upcoming deadlines.
- Built schedules around students' strengths and long-term goals, customizing different approaches for college preparatory and technical school pathways.
- Delivered high-quality services to students needing academic and emotional support.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Cemented relationships with colleges across state, region and entire country to better serve schools' students.
Learning Disabilities Resource Teacher
Plainfield Community School District
08.2001 - 08.2003
- Responsible for students with various degrees of Learning Disabilities, and Social Emotional Disorders
- Work individually with students in small group setting for individualized instruction.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
Learning Disabilities Resource Teacher
Old Quarry Middle School, Bromberek School District
08.1998 - 06.2001
- Responsible for students with various degrees of Learning Disabilities, Social Emotional Disorders, and Section 504 students
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Partnered with standard education teachers from across academic departments.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Taught students across multiple classifications and degrees of special needs.
Education
Master of Arts - Counseling
Lewis University
Romeoville08.2003
Bachelor of Arts - Special Education-LD
Benedictine University
Lisle12.1997
Associate of Arts -
College of Lake County
Grayslake, IL05.1995
Skills
- Academic Advisement
- Staff Training
- Individual and Group Counseling
- Administration Collaboration
- Work Experience Programs
- Crisis Intervention
- Education Program Planning
- Positive And Friendly Attitude
- Customer Service
Timeline
Server
Rosebud Restaurants
05.2023 - Current
High School Guidance Counselor
Plainfield High School Central, Plainfield Community School District
08.2003 - Current
Learning Disabilities Resource Teacher
Plainfield Community School District
08.2001 - 08.2003
Learning Disabilities Resource Teacher
Old Quarry Middle School, Bromberek School District
08.1998 - 06.2001
Master of Arts - Counseling
Lewis University
Bachelor of Arts - Special Education-LD
Benedictine University
Associate of Arts -
College of Lake County
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