Jennifer Blair
Summary
Highly experienced administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Administrative Assistant III
Capital One - Card Tech
Richmond, VA
03.2021 - 10.2023
- Managed and provided daily calendaring assistance for the Vice President, Directors and Senior Directors
- Actively ensured and understood meeting attendance preferences, schedules buffer time, looked ahead proactively and responded quickly to all requests
- Demonstrated flexibility and problem-solving abilities, adjusted and prioritized schedules based on last-minute changes to allot downtime for all Directors supported
- Targeted opportunities to improve manager performance, and effectively pushed back when needed
- Collaboratively identified strategic solutions, and standard business practices and focused on the line of business goals
- Lead the Vice President's Weekly Leadership Team Meeting with given topics and action items, created team building events, and offered mentorship to fellow administrative assistants throughout the environment
- Coordinated travel arrangements, created expense reports in a timely manner using Capital One systems
- Built and maintained good business relationships with executives and administrative staff across the organization
- Partnered on ad-hoc projects with the Chief of Staff
Senior Administrative Assistant III
Capital One - Card Channels
Richmond, VA
05.2017 - 03.2021
- Partnered with Customer Resiliency management collaboratively to identify on strategic solutions and standard business processes
- Arranged and reserved conference rooms, catering, audio/video and other essential services as needed for meetings and conferences
- Coordinated travel arrangements and created expense reports in a timely manner using Capital One systems
- Drove key team activities and events such as, line of business team meetings, conferences, ordering of supplies and social events
- Executed professional site wide business communications, distributions and emails
- Maintained JRC (James River Center) Site LIRT (Local Incident Response Team) Plan
- Allocated Site Budget(s), accurately applied and executed to assigned cost centers
- Participated in JRC (James River Center) Site Council, ad-hoc projects, committees and/or group events
Executive Assistant
Hospital Corporation of America (HCA)
Richmond, VA
12.2014 - 08.2016
- Performed high level, complex and confidential administrative services and support by managing the day-to-day operations of the CEO and Executive offices
- Acted as Assistant to the Board of Trustees of John Randolph Medical Center
- Initiated, prepared, and edited correspondence, communications, presentations and other documents for CEO
- Compiled content from all 12 departments of hospital to create and write Hospital's Bi-Monthly Newsletter
- Created, managed and published messages and alerts with Netpresenter on hospital monitors
- Exceedingly skilled in coordinating hospital events, such as Town Halls, Board of Trustees Meetings and Holiday Events
- Interacted and worked collaboratively with patients, families, hospital staff, executive staff and board members in a courteous and customer-focused manner
- Managed calendar, email, travel, meeting arrangements, business planning and event planning
- Prepared and processed monthly expense reports.
Executive Assistant
Regional One Health
Memphis, TN
05.2013 - 06.2014
- Implemented high-level, complex, and confidential administrative services and support by managing the day-to-day operations of the President and CEO, and the Executive offices
- Acted as secretary to the Board of Directors of the Shelby County Health Care Corporation and Board Committees
- Purchased seasonal marketing clothing for executives with newly branded hospital logo
- Coordinated Executive events, such as Special Social and Social Holiday Events
- Performed payroll, timekeeping, and budgetary activities
- Initiated, prepared, and edited correspondence, communications, presentations and other documents
- Recorded, transcribed and distributed materials and reports
- Interacted and worked collaboratively with patient, family, hospital staff, media, government officials, executive staff and Board members in a customer-responsive and courteous manner.
Administrative Specialist
University of South Florida - Morsani College of Medicine
Tampa, FL
08.2011 - 01.2013
- Acted as first point of contact for faculty, staff, and students
- Provided operational and administrative support
- Responded to and initiated inquiries regarding purchasing, personnel, facilities, administration and specialized programs
- Prepared presentation materials by editing content and adding appropriate graphic and design
- Managed calendar, email, travel, meeting arrangements, business planning and event planning
- Prepared and processed expense reports
- Composed and prepared correspondence, memoranda, promotional materials, forms and reports
- Arranged and coordinated travel and travel reimbursement for staff
- Created and implemented training manual that was used within the department
- Performed other administrative duties as required to support the mission and function of the department.
Education
Bachelor of Science - Behavioral Science
Bellevue University
Skills
- Google Suite
- Microsoft Office
- Entrepreneur
- Customer Service
- Executive Calendars
- Strategic Planning
- Collaboration
- Cultural Awareness
Title
Administrative Professional
Certification
SAFe Scrum Master Certification | 2022
Type Indicator Training [Myers Briggs] – Employee Assessment Workshop
Timeline
Senior Administrative Assistant III
Capital One - Card Tech
03.2021 - 10.2023
Senior Administrative Assistant III
Capital One - Card Channels
05.2017 - 03.2021
Executive Assistant
Hospital Corporation of America (HCA)
12.2014 - 08.2016
Executive Assistant
Regional One Health
05.2013 - 06.2014
Administrative Specialist
University of South Florida - Morsani College of Medicine
08.2011 - 01.2013
Bachelor of Science - Behavioral Science
Bellevue University
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