Summary
Overview
Work History
Education
Skills
Timeline
Work History
Generic

Jennifer D’Ette Spohn

Walworth,WI

Summary

Dynamic professional with experience in customer service and operations, recognized for enhancing customer satisfaction through articulate communication and impeccable organization. Offering an upbeat approach to helping others, whether providing positive experiences or problem-solving. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Dedicated to achieving goals and reinforcing team synergy. Ready and eager to transition into new field that values efficiency and elite customer interaction.

Overview

4
4
years of professional experience

Work History

Customer Service/Cashier

Walworth Cellars
04.2024 - 05.2025
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built positive relationships with customers by providing friendly and helpful service.
  • Utilized strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking selves and operating a cash register.
  • Provided assistance to other team members when needed to ensure the smooth operation of the store front end.
  • Demonstrated excellent customer service skills while processing payments, helping customers find items and answering questions.

Assistant to the Store Owner

Countryside Trees, LLC
10.2022 - 02.2024
  • Assisted owner with daily operations of ninety acre tree farm including the product warehouse, and outdoor retail space.
  • Organized and maintained warehouse and outdoor retail space continually to accommodate for new inventory.
  • Relayed daily stock levels of several hundreds of wreaths, garland, and specialty items to owner, tree farm manager, and retail store manager to ensure product availability.
  • Coordinated product transportation and distribution to retail locations.
  • Greeted and guided hundreds of customers through retail spaces while monitoring inventory and potential security issues.

Construction Site Assistant

Yerkes Observatory
03.2021 - 10.2022
  • Enhanced construction site efficiency by organizing and maintaining tools and materials.
  • Improved project timelines by assisting in scheduling and coordinating a multitude of simultaneous subcontractors.
  • Practiced effective time management skills when faced with multiple tasks or competing priorities.
  • Maintained clean and organized job sites, reducing accidents and expediting project completion times.
  • Participated in regular safety meetings, contributing to a safe working environment for all team members.

Education

Improvisation - Improv / Scene Study / Character Development

The Second City Training Center
Chicago, IL

Radio And Television Production - Radio / Television / Production / Directing

Illinois Media School
Lombard, IL

Bachelor of Arts - Interior Architecture / Design

Johnson County Community College
Overland Park, KS

Skills

  • Organization
  • Critical Thinking
  • Time Management
  • Attention to Detail
  • Relationship Building
  • Active Listening and Empathy
  • Reliability and Punctuality
  • Adaptability and Fast Learner

Timeline

Customer Service/Cashier

Walworth Cellars
04.2024 - 05.2025

Assistant to the Store Owner

Countryside Trees, LLC
10.2022 - 02.2024

Construction Site Assistant

Yerkes Observatory
03.2021 - 10.2022

Improvisation - Improv / Scene Study / Character Development

The Second City Training Center

Radio And Television Production - Radio / Television / Production / Directing

Illinois Media School

Bachelor of Arts - Interior Architecture / Design

Johnson County Community College

Work History

2022, 2021, 2024, 2022, 2025, 2024

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