Jennifer Dotson
Parkton,NC
Summary
Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.
Overview
9
9
years of professional experience
Work History
Assistant Deli Manager
Food Lion Grocery
04.2019 - Current
- Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
- Observed quality assurance standards to optimize freshness of deli products.
- Set schedules for staff by planning and designating shifts and hours.
- Inventoried food products and associated materials on weekly basis.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
Inspector Helper
Hood Packaging Corporation
04.2016 - 10.2017
- Followed standard operating procedures for inspections and tests.
- Repaired faults, reassembled products, and completed additional tests.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Sampled products to verify compliance with standards
- Trained other workers in inspection and testing procedures.
- Operated and maintained testing equipment.
- Weighed products prior to shipment to confirm accuracy.
- Provided feedback to production team regarding product quality.
- Followed safety protocols while handling hazardous materials.
- Examined products for imperfections and defects.
Tech 1 Cook Operator
Campbell Soup Company
08.2014 - 09.2017
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Followed plant safety policies and procedures, actively performing risk assessments and demonstrating ownership of occupational hazard prevention.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Went though and understood all chemial training.
Education
High School Diploma -
Saint Pauls High School
Saint Pauls, NC07.2008
Skills
- Active Listening
- Customer Inquiries
- Staff Training
- Ingredient Management
- Food Safety and Sanitation
- Cake Decorating
- Critical Thinking
- Team Goals
- Professional Relationships
- Control Inventory Costs
- Tool Preparation
- Inventory Management
- Waste Reduction
- Staff Scheduling
- Complex Problem-Solving
Timeline
Assistant Deli Manager
Food Lion Grocery
04.2019 - Current
Inspector Helper
Hood Packaging Corporation
04.2016 - 10.2017
Tech 1 Cook Operator
Campbell Soup Company
08.2014 - 09.2017
High School Diploma -
Saint Pauls High School