Kelly Barrett
HR Director
Charlotte,NY
Summary
Executive Leader with a diverse background in medical billing, data analytics, database administration, project management and leadership with a proven ability to accomplish organizational goals and provide optimal results. A professional that can establish rapport and credibility with diverse groups and individuals through dynamic presentations, excellent interpersonal skills, exceptional experiences, and an eye for results.
Overview
13
13
years of professional experience
Work History
Vice President of Data Analytics
CASA – Trinity, Inc
10.2021 - Current
- Provides oversight for all data related activities and responsible for leading the Data Analytics Department
- Aligns and directs the management, development, and integration of data analytics and business intelligence necessary for supporting the mission, vision strategies, and goals of the organization
- Organizes and assembles the labor, technology, processes, and financial resources necessary to address the current and future analytics needs of the organization
- Formulate and maintain strategic partnerships with technology vendors (EMR, Garage, Dimensional Insights, Care Compass, etc.)
- Remain current on federal, state, and county regulations (OMIG, OASAS, DDAP, SAMHSA, etc.)
- Remain current on terms of third party payer contracts
- Leads all projects
- Monitor the management of user privileges, including new medical staff
- Liaison with 10e11 and Recovery Net and any other user groups
- Provide support to Database Administrator in issue troubleshooting and vendor relations
- Identified opportunities to improve business process flows and overall departmental productivity
Director of Data Analytics
01.2020 - 10.2021
Billing Analytics Director
05.2019 - 01.2020
Billing Supervisor, Database Administrator
10.2018 - 05.2019
Billing Team Lead, Database Administrator
11.2017 - 10.2018
Billing Specialist
05.2016 - 11.2017
- Responsible for verifying insurance eligibility and benefits and obtaining necessary authorizations
- Responsible for the completion of the weekly billing cycle, which includes checking for completion of notes, accuracy of codes and adherence to insurance guidelines, sending electronic billing files to payers, monitoring success of claim submissions, and correcting any issues related to billing submissions
- Coordination with clinical staff on billing issues both insurance and client related
- Also, responsible for coordination with insurance companies on patient eligibility and benefits, contract contents in relation to billing, billing guidelines, and claims issues
- Responsible for working with clients to facilitate payment for services, this includes assistance in obtaining insurance coverage, application for the SSFF program, and payment plan arrangements
- Sustain a working knowledge of our electronic health record system, ensure accurate set up for billing purposes, and maintain accurate and complete records
- Identify and implement corrective action to address billing issues
- Lastly, wide-ranging assisting with database management and maintenance
- This includes monthly PAS reporting, ACM Medical Lab set up, form set up within chart structures, staff training in 10e11, informing and coordinating build updates, reporting, and management of the billing structure within 10e11.
Administrative Assistant
05.2016 - 01.2017
- Responsible for answering and routing incoming calls, checking in clients for appointments, collection of copays and service fees, and scheduling appointments
- Responsible for ordering and distribution of monthly bus passes
- Responsible for gathering all necessary information for new patients, registering new patients, and routing of all information to the appropriate departments
- Dealing with unhappy and disgruntled clients in a calm collected manner, this required quick thinking and effective communication skills to diffuse the situation
- Handled the nightly cash reconciliation, collection and packaging of UDS samples, and other nightly closing activities.
Department Administrator
NARCONON COLORADO- A Life Worth Saving
09.2014 - 09.2016
- Responsible for helping individuals entering our intensive inpatient drug rehabilitation program get through their process by handling any issues the client and/or their family endure during this difficult time
- I was responsible for inventory, ordering, chart updating and file set up for insurance clients, handling any issues quickly and efficiently both with staff and clients
Office Manger
AIR FLOW TECH
05.2014 - 09.2014
- Responsible for answering phones, assisted in any and all administrative and clerical needs for the CEO and Shop Manger
- Assisted with accounting services; sending and receiving payments, billing, payroll, budgeting etc
- Scheduling of service calls and assisted in coordination of staffing for jobs in the field
- Responsible for staying on top of requirements and regulations for the Sheet Metal Union, as well as typing documents, data entry, and standard office duties.
Traveling Insurance Sales Agent
COMBINED INSURANCE
08.2013 - 05.2014
- Responsible for prospecting and calling leads, setting appointments and/or creative opportunities to seek new customers
- Also, responsible for meeting with clients in their homes and reviewing current and prospective life and health policies
Lead Case Manager
BRIAN K. ADAMS & ASSOCIATES
09.2012 - 08.2013
- Managed over 250 life insurance cases primarily from the West Cost
- Acting as third-party representative I am responsible for reviewing applications for Morgan Stanley Wealth Management for accuracy and completeness
Licensed Sales Representative
STATE FARM AGENCY
06.2010 - 06.2012
- Fully licensed in New York State for Life and Accident Insurance as well as licensed in New York State Property and Causality Insurance
- Additionally, hold a State Farm Bank Certification
- On a daily basis provide customer service and sales to all State Farm customers as well as maintaining and running the office
- Duties include marketing, prospecting and retention.
Education
Bachelor Degree - Business Management
SUNY Empire State College
2021
Associate’s Degree - General Studies, Business
Corning Community College
2010
Skills
- Critical Thinking
- Market Trend Analysis
- Customer Education
- Public Speaking
- Project Oversight
- Policy and Procedure Development
- Budget Oversight
- Process Improvement
- Rules and Regulations
- Process Optimization
- Staff Training
- Partnerships and Affiliations
- Strategic Planning
Timeline
Vice President of Data Analytics
CASA – Trinity, Inc
10.2021 - Current
Director of Data Analytics
01.2020 - 10.2021
Billing Analytics Director
05.2019 - 01.2020
Billing Supervisor, Database Administrator
10.2018 - 05.2019
Billing Team Lead, Database Administrator
11.2017 - 10.2018
Billing Specialist
05.2016 - 11.2017
Administrative Assistant
05.2016 - 01.2017
Department Administrator
NARCONON COLORADO- A Life Worth Saving
09.2014 - 09.2016
Office Manger
AIR FLOW TECH
05.2014 - 09.2014
Traveling Insurance Sales Agent
COMBINED INSURANCE
08.2013 - 05.2014
Lead Case Manager
BRIAN K. ADAMS & ASSOCIATES
09.2012 - 08.2013
Licensed Sales Representative
STATE FARM AGENCY
06.2010 - 06.2012
Bachelor Degree - Business Management
SUNY Empire State College
Associate’s Degree - General Studies, Business
Corning Community College
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