Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jennifer Erin Nguyen

Denver,CO

Summary

I’m passionate about people and thrive in a results-driven, collaborative environment. My growth mindset, combined with my positive attitude have unlocked my ability to build and grow successful teams at Tableau & Salesforce. My core values (authenticity, family and inclusion) guide the way I lead, make decisions and foster an cohesive culture. I'm fanatical about growing teams, customer success, and learning to achieve superior results.

Overview

16
16
years of professional experience

Work History

RVP, Commercial Sales (Tableau)

Salesforce
Denver, CO
02.2023 - Current
  • Responsible for $5.5M in ARR
  • Leading a strategic sales team comprised of eight Account Executives
  • Covering 200 accounts within the Business Services vertical, ranging from 1,000 - 5,000 employees
  • Serving as an Executive Sponsor for our Top 10 Olympic Accounts
  • Frequently traveling to connect with customers on-site
  • Collaborating across several business partners to both develop my people and deliver superior client experiences

RVP, SMB Sales (Tableau)

Salesforce
Austin, TX
02.2020 - 01.2023
  • 2022 results: +15% year-over-year growth ($8.3M ACV target)
  • 2021 results: +21% year-over-year growth ($11.2M ACV target).
  • 2020 results: +11% year-over-year growth ($13.5M ACV target).
  • FY23 Achievers Club Award recipient (year 2022)
  • Responsible for growth, development and accountability of 4 front-line leaders and 27 Account Executives (org size: 32).
  • Consistently recruited and built teams: 19 hires (2020), 17 hires (2021).
  • Recognized for Top 10% of the GLS results (great leader survey)
  • Analytics SME for EBCs, participated in 3 customer conversations.
  • Reinforced Salesforce synergy by aligning with Core team to develop joint selling and enablement strategy.
  • Integrated optimized deal framework to prepare for Org62 migration.
  • Built team identity to focus on team's core values: wellbeing, competence, commitment.
  • Developed operational excellence with front-line leadership team to run overall team smoothly.
  • Built processes for SMB specific programs including SMB Cares, SMB Career Track, Tableau Cheat Sheet.
  • Participated as leadership speaker in Tableau Equality Town hall.
  • Selected as top EOS scoring leader at Tableau, recognized during Leadership Summit (10 leaders out of 300).
  • Sourced DEI approved vendor, 'Overcoming Racism', to educate team via two-day immersive workshop.

Senior Manager, SMB Sales

Tableau
Austin, TX
01.2019 - 01.2020
  • 2019 results: 97% attainment ($1.9M ACV target).
  • Led team of seven Account Executives covering accounts >$200M ACV (promoted three team members to mid-market).
  • Represented Central region during key Senior Leadership meetings and forecast calls.
  • Involved in high impact projects.
  • Participated in strategy sessions to develop new models during Salesforce acquisition.

Manager, SMB Sales

Tableau
Austin, TX
07.2017 - 12.2018
  • 2017 results: 118% attainment ($2.4M ACV target).
  • 2018 results: 90% attainment ($3.6M ACV target).
  • Led a team of six Account Executives covering accounts >$200M in revenue (promoted one team member to leadership).
  • Hosted team identity workshop to create team mission, values and goals.
  • Supported team through complex deal cycles.
  • Coached on operational excellence, forecasting, deal management and sales acumen.
  • Created team incentives to drive energy, urgency and collaboration.
  • Collaborated with senior leadership to adjust Tableau's maternity leave policy from 70% OTE pay to 100% OTE pay.

Senior Account Executive, Commercial Sales

Tableau
Austin, TX
01.2017 - 06.2017
  • Qualified for Presidents Club 2017.
  • Achieved 150% to annual quota in H1 (prior to promotion to leadership)
  • Top 3 revenue producing salesperson on USCA Commercial team
  • Promoted to strategically focus on a smaller sub-set of customers within Chicagoland area.

Account Executive, Commercial Sales

Tableau
Austin, TX
01.2014 - 01.2016
  • Qualified for 2016 Presidents Club.
  • Consecutively surpassed revenue quota: Q2 2016 (143%), Q3 2016 (130%), Q4 2016 (115%).
  • Manage, grow and elevate Chicagoland territory, including ~300 existing customers.
  • Develop territory plan to build pipeline, achieve targets and identify potential growth.
  • Cultivate trust and goodwill with customers to enable adoption and growth.
  • Successfully recruited two talented professionals to the Tableau sales team.

Account Executive

RetailMeNot, Inc
Austin, TX
01.2013 - 01.2014
  • Consistently surpassed monthly revenue quota by 100-250%.
  • Won first global proposal, with web properties from Germany, United Kingdom, and France.
  • Managed a team of Account Associates and led all four to be promoted upmarket
  • Negotiated and secured large advertising budgets with top customers including: FedEx Office, Williams & Sonoma brands, HSN, Saks Fifth Avenue, and Cost Plus World Market.
  • Partnered with site operations, merchandising and product teams to optimize advertiser performance.

Account Manager

Adperio, Inc
Denver, CO
01.2011 - 01.2013
  • Achieved challenging growth targets (top attainment: 150%)
  • Grew revenue for 40+ existing accounts YoY while prospecting up to 20 new accounts per month.
  • Collaborated cross-functionally with sales, account management, and operations to ensure client success.
  • Ensured consistent campaign performance to achieve high renewal rate

Sr. Marketing Analyst

Gaiam, Inc
Boulder, CO
01.2009 - 01.2011
  • Exceeded 2010 sales volume by 15% year-over-year.
  • Recognized by LinkShare as a top four finalist for 2011 Golden Link Affiliate Manager of the Year Award.
  • Led learning & development efforts with to ramp new hires as quickly as possible, volunteered outside of job role.
  • Maximized acquisition efforts through relationship building, recruitment, and optimization.
  • Analyzed trends within back end data sources to build campaigns yielding strong ROI for e-commerce channels.

Marketing Coordinator

Gaiam, Inc.
Boulder, CO
01.2008 - 01.2009
  • Surpassed 2008 sales volume by 14% year-over-year.
  • Winner of the 2009 LinkShare Publisher’s Choice Award (of 700+ advertisers).

Education

Bachelor of Science - Business Administration, Marketing & Financial Analysis

Colorado State University
Fort Collins, CO
2008

Skills

  • Strategic decision-making
  • Team builder
  • Collaborator
  • Recruiter
  • Negotiator
  • Highly organized
  • Process oriented
  • Analytical acumen
  • Courageous communicator
  • Problem solver
  • Tableau silver and gold certified

Accomplishments

  • Salesforce Achiever's Club (2022)
  • Tableau President's Club (2016, 2017)
  • Tableau Team of the Year (2019)
  • Great Leader Survey Top 10 (2021)
  • Tableau Game Changer, Commercial Team (2017, 2018)
  • Largest Deal in SMB - $289k (2020)
  • Influenced positive change in parenteral benefits (Tableau, 2018)

Timeline

RVP, Commercial Sales (Tableau)

Salesforce
02.2023 - Current

RVP, SMB Sales (Tableau)

Salesforce
02.2020 - 01.2023

Senior Manager, SMB Sales

Tableau
01.2019 - 01.2020

Manager, SMB Sales

Tableau
07.2017 - 12.2018

Senior Account Executive, Commercial Sales

Tableau
01.2017 - 06.2017

Account Executive, Commercial Sales

Tableau
01.2014 - 01.2016

Account Executive

RetailMeNot, Inc
01.2013 - 01.2014

Account Manager

Adperio, Inc
01.2011 - 01.2013

Sr. Marketing Analyst

Gaiam, Inc
01.2009 - 01.2011

Marketing Coordinator

Gaiam, Inc.
01.2008 - 01.2009

Bachelor of Science - Business Administration, Marketing & Financial Analysis

Colorado State University

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