Jenniferfer M. Campbell
Washington
Summary
Dynamic professional with extensive experience at the Department of Defence, excelling in incident reporting and regulatory compliance. Proven ability to enhance security protocols while delivering exceptional customer service. Adept at access control management and maintaining detailed activity logs, ensuring a safe environment through effective communication and leadership skills. Seasoned Security Officer with background in maintaining safety and conducting regular patrols in high-traffic environments. Possess strong conflict resolution skills, surveillance expertise, and ability to respond effectively during crisis situations. Contributed significantly to reducing security risks in previous positions through proactive measures and clear communication strategies. Known for implementing comprehensive training procedures to strengthen team efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Staff Action Analyst Office of the Administrative
Department Of Defence
Washington
07.2024 - Current
- Operated and performed preventative maintenance on company equipment.
- Performed basic bookkeeping tasks, including invoice processing and expense tracking.
- Monitored operations and reviewed records and metrics to understand company performance.
- Answered phone calls and routed correspondence to appropriate staff members.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Assessed company operations for compliance with safety standards.
- Maintained positive working relationship with fellow staff and management.
- Conducted administrative duties and ran errands for supervisors.
- Performed administrative tasks such as filing paperwork and responding to emails.
- Coordinated meeting schedules and prepared necessary materials for team briefings.
- Identified needs of customers promptly and efficiently.
- Handled customer inquiries via phone and email, providing timely and effective solutions.
Security Officer
Securitas/Paragon
Dumfries
04.2024 - Current
- Completed incident reports to record security or loss prevention incidents.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Searched individuals and baggage for weapons and other prohibited items.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Provided friendly and professional assistance to employees, visitors and customers.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Administrative Security Assistant
U.S. Government/ U.S. Navy
Washington Navy Yard
03.2020 - 07.2024
- Serve as Administrative Security Assistant, administering the Installation Access Control System (IACS), assuring that accurate data is maintained on all personnel granted installation access
- Prepare internal control procedures for the control, accountability and issuance of installation passes
- Track and monitor requests for Installation Access passes
- Serve as the Point of Contact (POC) and provide regulatory guidance on all aspects of Installation Access Control
- Advise tenant activity managers on the requirements, procedures and eligibility for issuance of passes
- Typing Speed 45wpm
- Conduct security administration (DBIDS, RAPID Gate and Open Fox DOJ Messenger Certified) concepts, principles, and practices, plus process security documents and enforce regulations/ procedures
- Applied office procedures, filling system, various reference and handbooks commonly used by the staff in order to classify, search for, and dispose of materials containing law enforcement sensitive information and personal identifiable information (PII)
- Applied computer software knowledge for preparation of correspondence, edit/update database programs and use spreadsheets for statics and tracking purposes
- Worked closely with management on developing strategies for improving site security measures.
- Ensured compliance with all applicable laws and regulations related to security operations.
Administrative Security Assistant
DoD Department of Army
Fort Myers
09.2018 - 03.2020
- Serve as Administrative Security Assistant, administering the Installation Access Control System (IACS), assuring that accurate data is maintained on all personnel granted installation access
- Prepare internal control procedures for the control, accountability and issuance of installation passes
- Track and monitor requests for Installation Access passes
- Serve as the Point of Contact (POC) and provide regulatory guidance on all aspects of Installation Access Control
- Advise tenant activity managers on the requirements, procedures and eligibility for issuance of passes
- Typing Speed 45wpm
- Front office receptionist duties (e.g., greet, screen, check-in visitors) to provide customer service
- Draft emails, letters, memoranda, or reports in support of administrative practices
- Serve as authoritative source of information on administrative matters, correspondence practices and the establishment and maintenance of records
- Compose correspondence on administrative or factual matters (e.g., administrative matters, letters of acknowledgement, general office policies, acceptance of invitations, scheduling/cancellation of meetings)
- Enter information in a database for tracking and reporting on departmental administrative functions (e.g., budget, travel, service or procurement requirements, and contract expenditures)
- Make travel arrangements (e.g., schedule transportation, make reservations for lodging, prepare travel orders) in accordance with travel regulations
- Conduct security administration (DBIDS, RAPID Gate and Open Fox DOJ Messenger Certified) concepts, principles, and practices, plus process security documents and enforce regulations/ procedures
- Applied office procedures, filling system, various reference and handbooks commonly used by the staff in order to classify, search for, and dispose of materials containing law enforcement sensitive information and personal identifiable information (PII)
- Applied computer software knowledge for preparation of correspondence, edit/update database programs and use spreadsheets for statics and tracking purposes
Military Security Guard
DoD Department of Army
Fort Myers
04.2017 - 09.2018
- Served as Military Security Guard, responsible for enforcement and investigations of criminal violations subject to the Uniform Code of Military Justice and United States Code of America within the United States Army Garrison Daegu Area IV military community (which consisted of civilians and military personnel)
- Executed and supervised crime scene processing; gathering evidence, evaluating, processing evidence, conducted interview I interrogations of victims, witnesses and suspects
- Coordinated with Staff Judge Advocate and participated in joint liaison with Criminal Investigation Division
Security Officer/Supervisor
Metropolitan Protection Group
Lanham
07.2014 - 11.2016
- Provided escorts for visitors as needed throughout the facility.
- Completed incident reports to record security or loss prevention incidents.
- Searched individuals and baggage for weapons and other prohibited items.
- Provided friendly and professional assistance to employees, visitors and customers.
- Operated communication systems between officers stationed throughout the facility.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Guarded restricted areas to prevent unauthorized entry.
- Reported safety hazards for remediation response.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Confirmed visitor identification prior to granting entry into the building.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma - GENERAL STUDIES
Ballou STAY Senior High School
Washington, High School01.2011
Skills
- Incident reporting
- Security protocols
- Access control
- Surveillance techniques
- Equipment maintenance
- Regulatory compliance
- Customer service
- Effective communication
- Record keeping
- Personal security
- Radio communication
- Superb surveillance skills
- Access control management
- Multitasking Abilities
- Patrol buildings
- Reliability
- Detailed activity logs
- Key control management
- Federal and state regulation compliance
- Visitor tracking
- Patrolling
- Security screenings
- Active shooter response
- Shift work experience
- CCTV monitoring
- Traffic control
- Lockdown procedures
- Interior and exterior patrol
- Security camera monitoring
- Cybersecurity awareness
- Visitor screening
- Criminal records searches
- Administrative support
- Customer service expertise
- Leadership qualities
- Customer support
- Project management
Affiliations
Excellent Customer for 4 years in a row
Certification
- Dc SO Security License
- DCJS Security License
- CPR/First Aid
Timeline
Staff Action Analyst Office of the Administrative
Department Of Defence
07.2024 - Current
Security Officer
Securitas/Paragon
04.2024 - Current
Administrative Security Assistant
U.S. Government/ U.S. Navy
03.2020 - 07.2024
Administrative Security Assistant
DoD Department of Army
09.2018 - 03.2020
Military Security Guard
DoD Department of Army
04.2017 - 09.2018
Security Officer/Supervisor
Metropolitan Protection Group
07.2014 - 11.2016
High School Diploma - GENERAL STUDIES
Ballou STAY Senior High School
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