Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Freeman

McKinney,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Customer Service Representative

David's Bridal
10.2021 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Set up merchandise displays.
  • Shipping and receiving.
  • Trained staff on operating procedures and company services.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Scheduling appointments.
  • Yearly inventory.

Housekeeping Attendant

Grand Hotel And Ballroom
04.2021 - 08.2021
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Sorted, laundered and put away various laundry items.

Residential House Cleaner

Self
11.2006 - 10.2019
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Provided excellent house cleaning and maid services to clients.
  • Adhered to professional house cleaning checklist.
  • Exceeded client expectations to garner future services.
  • Sanitized apartments after move-out or prior to move-in.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Collected payment for services rendered and provided client with billing receipts.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Daycare Provider

Creations Childcare
09.2002 - 09.2003
  • Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Met with parents about daily activities, positive developments, and issues.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Introduced children to educational games and activities to boost learning.
  • Planned and guided age-appropriate tasks like reading, crafts and [Type].
  • Liaised with parents and guardians to discuss child progress.
  • Enforced rules and managed behavior through developmentally appropriate discipline.

Education

High School Diploma -

Stars Academy
Granbury, TX
06.1995

Skills

  • Materials Transport
  • Stockroom Procedures
  • Order Processing
  • Store Maintenance
  • Credit Card Payment Processing
  • Receiving Support
  • Order Fulfillment

Timeline

Customer Service Representative

David's Bridal
10.2021 - Current

Housekeeping Attendant

Grand Hotel And Ballroom
04.2021 - 08.2021

Residential House Cleaner

Self
11.2006 - 10.2019

Daycare Provider

Creations Childcare
09.2002 - 09.2003

High School Diploma -

Stars Academy

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