Jennifer Gabriela Lopez Soto
Sarasota
Summary
Compassionate Registered Nursing Student with comprehensive practical experience in patient care and administration. Possess strong clinical skills enhanced by natural ability to build rapport with patients and families. Committed to practicing medicine ethically and empathetically, combined with a readiness to improve and expand knowledge and understanding of nursing process. Made a significant impact in previous roles through high-quality patient care and effective communication with healthcare teams. Accomplished Medical Assistant with expertise in phlebotomy and patient care at Baptist Health South Florida. Enhanced clinic efficiency by implementing electronic health records, reducing patient wait times by 20%. Known for exceptional communication and teamwork, fostering a compassionate environment. Proficient in infection control and healthcare software, ensuring high-quality patient outcomes. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
Baptist Health South Florida
01.2023 - 02.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Increased efficiency in office by implementing digital filing system for patient records.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Improved clinical workflow with introduction of electronic health records system.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Implemented care and efficiency improvements to support and enhance office operations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Measured patient spirometry.
- Taught patients about medications, procedures, and care plan instructions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Oriented and trained new staff on proper procedures and policies.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Phlebotomist
Baptist Health South Florida
01.2023 - 02.2024
- Organized daily work based on collection priority.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Adapted to diverse patient needs by employing variety of blood collection techniques.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Reduced patient wait times by implementing effective appointment scheduling system.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
- Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
- Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
- Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
- Participated in quality assurance and competency assessment initiatives.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Performed laboratory tests to assist physicians in diagnosis.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Reviewed and processed requisitions for laboratory tests.
- Verified proper storage and transportation of specimens to laboratories.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Conducted venipuncture and other CT procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Handled insurance verification tasks using Software and Software to validate patient insurance information.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Education
Associate of Science - Nursing
EDP University
Puerto Rico12-2025
High School Diploma -
Cuqui Bosch
Cuba07.2016
M.D. - Medicine
Universidad De Ciencias Medicas
CubaSkills
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Positive Attitude
- Efficiency and Time Management
- Multitasking
- Patient care
- Medical assistance
- Blood collection
- Clinical documentation
- Sterile technique
- Infection control
- Team collaboration
- Time management
- Effective communication
- Critical thinking
- Wound care management
- Healthcare software proficiency
- Electrocardiography (EKG)
- Monitoring patient progress
- Respiratory equipment training
- Customer relationship management (CRM)
- Vital signs and examinations
- Medical procedures
- Vital signs monitoring
- Infection control procedures
- Simple dressings
- Patient feeding
- Respiratory therapy functions
- Anatomy and physiology
- Neurology assessments
- Patient oral care
- Immunization administration
- Patient assessments
- Maintaining confidentiality
- CPR
- Phlebotomy techniques
Certification
CPR Certification
Caregiver Certification
BloodBorne Pathogens Certification
HIPAA Certification
Languages
- Spanish
- English
Timeline
Medical Assistant
Baptist Health South Florida
01.2023 - 02.2024
Phlebotomist
Baptist Health South Florida
01.2023 - 02.2024
Associate of Science - Nursing
EDP University
High School Diploma -
Cuqui Bosch
M.D. - Medicine
Universidad De Ciencias Medicas