Jennifer (Ginger) Shank
Gainesville,FL
Summary
Resourceful, meticulous professional with experience in strategic problem-solving, customer relationship management and financial reconciliations. Team player with strong technical proficiency and commitment to accuracy in financial data entry and recordkeeping.
Overview
26
26
years of professional experience
Work History
PTA Volunteer
Talbot Elementary School
Gainesville, FL
01.2016 - 01.2019
- Processed invoices, payments, and statements in a timely manner.
- Processed both outgoing and incoming payments and invoices.
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
VPK Teacher
Saint Michaels Episcopal Church
Gainesville, FL
01.2013 - 01.2015
- Developed relationships with families in order to better understand each child's unique needs.
- Maintained a safe environment conducive to learning while monitoring the physical, emotional, and intellectual needs of each child.
- Developed age-appropriate activities designed to promote social skills and emotional growth.
- Encouraged problem solving abilities by introducing open-ended questions into lessons.
- Managed classroom supplies inventory and requested additional materials when needed.
- Assisted in developing and implementing educational plans for VPK classrooms.
- Organized and managed daily lesson plans that were developmentally appropriate for VPK students.
Sales Associate
Harley Davidson Motor
Gainesville, FL
12.2002 - 01.2012
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Developed trusting relationships with customers by making personal connections.
Service Advisor
Gatorland Toyota
Gainesville, FL
01.1996 - 01.1998
- Promptly responded to customer inquiries via phone, email or in person.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Answered phone calls and responded to questions and concerns.
- Developed strong relationships with customers by providing exceptional customer service.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Prepared invoices for services rendered and collected payments from customers.
Receptionist to Office Man. Ass.
Jim Boast Dodge
Bradenton, FL
01.1993 - 01.1996
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Processed invoices, payments, and statements in a timely manner.
- Processed both outgoing and incoming payments and invoices.
- Resolved customer inquiries regarding bills and payments.
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
- Provided support to the Accounts Payable department as needed.
Skills
- Fundraising Expertise
- Project Management
- Communication
- Customer Service
- Accounting and Bookkeeping
- Statement Preparation
- Cash Flow Management
- Data Entry
- Payroll Processing
- General Ledger Maintenance
- Bank Reconciliation
- Invoice Processing
- Debt Management
Timeline
PTA Volunteer
Talbot Elementary School
01.2016 - 01.2019
VPK Teacher
Saint Michaels Episcopal Church
01.2013 - 01.2015
Sales Associate
Harley Davidson Motor
12.2002 - 01.2012
Service Advisor
Gatorland Toyota
01.1996 - 01.1998
Receptionist to Office Man. Ass.
Jim Boast Dodge
01.1993 - 01.1996
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