Hi, I’m
Jennifer (Gwinnie) Wise
Memphis,TN
Fall seven times; stand up eight.
Japanese proverb
Overview
3
years of professional experience
Work History
Camp Bow WowMemphis, TN
Groomer-training 1 Year to Open New Business
11.2023 - Current
Job overview
- Assisted customers in selecting appropriate grooming products for their pets.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Groomed dogs by utilizing blades, de-shedding tools, and shears.
- Developed positive relationships with customers through friendly interactions both over the phone and in person.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Conducted customer research to identify customer needs and preferences.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Identified key decision makers within target organizations and developed relationships with them through networking events, conferences.
- Conducted market research and reported on competitors.
- Developed and implemented strategies to identify new business opportunities.
- Performed regular market analysis and competitive intelligence activities to stay updated on industry developments.
- Developed pricing models based on current market conditions and customer requirements.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Set up potential client contacts, cultivated relationships and followed through on service needs.
- Completed day-to-day duties accurately and efficiently.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Kidspot Pediatric TherapiesJonesboro , AR
Business HR Manager
08.2020 - 09.2023
Job overview
- Developed employee orientation and training programs for new hires.
- Maintaining records of personnel transactions such as hiring, promotions and terminations using HR software or manual filing systems.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Created and implemented employee retention strategies.
- Assisted in employee recruitment, hiring and interview processes.
- Scheduled meetings with employees to address concerns and grievances.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Coordinating training sessions to ensure staff development and growth.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Suggested promotions and wage increases according to employee performance.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Leading the performance review process by creating evaluation forms, setting goals and providing feedback to employees.
- Recruited new employees and built relationships, driving visibility.
- Held exit interviews and documented information discussed with employees.
- Organized employee directories and updated individual contact information.
- Identified operational weaknesses to improve or innovate people, programs and processes.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Managing the recruitment process including job postings, reviewing resumes, conducting reference checks and negotiating salaries.
- Collaborating with department heads in order to determine staffing needs based on budget constraints and business objectives.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Analyzing trends in compensation levels across different departments or industries to ensure competitive wages are offered to new hires.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Analyzing data from exit interviews to identify potential areas of improvement within the organization's HR practices.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.
John 3:16 MinistriesCharlotte, AR
Administration/Event Coordinator/Counselor
2013 - 08.2020
Job overview
- Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
- Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
- Followed local regulations for events and obtained necessary permits.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Worked with professional and trade associations to create memorable and successful events.
- Coordinated with media personnel such as photographers and videographers for capturing important moments during the event.
- Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
- Worked closely with audio visual technicians and other technical personnel in setting up equipment at the venue.
- Produced contracts and invoices for events and monitored fee collection.
- Provided on-site support during the day of the event including problem solving if necessary.
- Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Implemented promotional strategies to maximize conference and convention attendees.
- Analyzed data from previous events in order to improve future ones.
- Coordinated vendors, timelines and budgets for events.
- Selected catering services for different types of events, balancing cost, menu and term options against client demands.
- Oversaw advanced event registration and day-of check-in to handle high volume of guests.
- Oversaw work of up to 100 staff seamlessly executing professional events.
- Compiled detailed reports summarizing interventions conducted and outcomes achieved.
- Attended dinners and special events to meet people and develop relationships.
- Identified treatment goals based on individual diagnosis and history.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
- Helped clients transcend addiction and rebuild lives by empowering each with knowledge and skills.
Education
Hairtech Beaty CollegeParagould, AR
from Cosmetology Education
03-2001
Buffalo Island Central Monette, AR
High School Diploma
07-1997
Arkansas Northeastern CollegeBlytheville, AR
Some College (No Degree) from Psychology
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Staff Management
- Verbal and written communication
- Job inspections
- Project Management
- Sales and marketing
- Negotiation
- Creative merchandising
- Coaching and mentoring
- Business administration
Timeline
Groomer-training 1 Year to Open New Business
Camp Bow Wow
11.2023 - Current
Business HR Manager
Kidspot Pediatric Therapies
08.2020 - 09.2023
Hairtech Beaty College
from Cosmetology Education
Buffalo Island Central
High School Diploma
Arkansas Northeastern College
Some College (No Degree) from Psychology
Administration/Event Coordinator/Counselor
John 3:16 Ministries
2013 - 08.2020