Jennifer J. Cutsinger
Fall River,WI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented with experience in customer service, data entry and office management.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
M.A. Mortenson Company
07.2008 - 04.2014
- Order and receive supplies and equipment.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Payroll for 100+ employees
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Work closely with main office HR department in handling employment for Union field employees
- Manage invoices, subcontracts
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assist with incoming/ outgoing correspondence among owner, contractors, sub-contractors, wind turbine suppliers, utility companies, environmental consultants, landowners and governmental agencies
- Served as main contact between contractors and Mortenson personnel.
Administrative Assistant
ENT & Plastic Surgery of Warrensburg
04.2007 - 03.2008
- Answered multiple phone lines
- Scheduled Appointments
- Checked patients in and out
- Received payments for services and kept records of transactions, daily deposits
- Electronic Scanning
- Managed paperwork for doctors
- Organized and maintained office files and patient records
- Data entry for ear, nose, throat specialist and allergy specialist documentation
- Assisted billing department regarding patient payments.
Receptionist
Euphoria Salon & Day Spa
09.2006 - 02.2007
- Scheduled/confirmed client's appointments
- Operated multi-line telephone system to answer and direct high volume of calls.
- Ensured timely opening and closing of the salon
- Ensured excellent customer service by providing information, resolving problems and answering questions from clients
- Collected client payments, processed transactions and updated relevant records.
- Maintained retail inventory, presentation and housekeeping standards
- Handled cash transactions and maintained sales and payments records accurately.
- Organized and maintained office files and records.
- Corresponded with clients through email, telephone, or postal mail.
Medical Records Assistant
Group Health Cooperative
07.2005 - 06.2006
- Answered phone lines
- Pulling/ putting away charts
- Delivered patient charts to doctors
- Historical (pulled necessary paperwork for electronic scanning.) Managed incoming/ outgoing correspondence
- Data entry
- Operated switchboard for over 75 lines throughout the hospital.
Receptionist
Third Dimension Hair Salon
08.2003 - 11.2004
- Answered phone lines
- Scheduled/confirmed client's appointments
- Ensured timely opening and closing of the salon
- Received payments for services and kept records of transactions, daily deposits
- Ensured excellent customer service by providing information, resolving problems and answering questions from clients
- Made sure stylists and assistants received messages and gratuities
- Maintained retail inventory, presentation and housekeeping standards
- Received and distributed mail
- Organized and maintained office files and records.
Education
High School Diploma -
North Thurston High School
Lacey, WA2005
Skills
- Database entry
- Office Management
- Excel spreadsheets
- Administrative Procedures
- Project Schedule Coordination
- Electronic Records Management
- Expense Reporting
- Accounting skills
- Procurement
Business Training
- Exploring Business 1-Week Workshop, 08/03/03 - 08/10/03
- Exploring Business 2-Day Seminar, 03/23/02 - 03/24/02
Volunteer Experience
- Adopt a Family - Single mother, 3 children (Christmas), Westboro, MO, 12/01/08
- Charity Golf Tournament, Warrensburg, MO, 01/01/08
- American Heart Association Walk Against Heart Disease and Stroke, Warrensburg, MO, 04/01/06 - 04/01/08
- Cheerleading Camp (Ages 5-14), Lacey, WA, 08/01/03 - 08/01/05
- Cancer Walk at North Thurston High School, Lacey, WA, 09/01/01 - 09/01/05
- Soup Kitchen (Thanksgiving), Lacey, WA, 11/01/01 - 11/01/03
References
References available upon request.
Timeline
Administrative Assistant
M.A. Mortenson Company
07.2008 - 04.2014
Administrative Assistant
ENT & Plastic Surgery of Warrensburg
04.2007 - 03.2008
Receptionist
Euphoria Salon & Day Spa
09.2006 - 02.2007
Medical Records Assistant
Group Health Cooperative
07.2005 - 06.2006
Receptionist
Third Dimension Hair Salon
08.2003 - 11.2004
High School Diploma -
North Thurston High School
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