Jennifer Joseph
Portland,OR
Summary
Experienced sales and business development professional with a proven track record of success spanning over 15 years. Demonstrated expertise in sales management, client relations, retail, and direct sales. Skilled at identifying and capitalizing on new business opportunities while maintaining strong relationships with existing clients. Consistently surpasses sales targets and drives revenue growth through strategic planning and effective negotiation skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Finance & Insurance Manager
Mercedes of Portland
02.2021 - 06.2024
- Enhanced revenue growth with the development of new financial products and services.
- Reduced risk exposure by conducting thorough credit assessments and monitoring portfolio performance.
- Implemented innovative financing solutions to secure favorable funding terms for clients.
- Optimized investment strategies by analyzing market trends and identifying high-potential opportunities.
- Provided expert advice on insurance options, tailoring coverage plans to suit individual client requirements.
- Maximized profitability with diligent expense control and resource allocation.
- Increased sales productivity by providing ongoing coaching and training for team members.
- Strengthened client relationships through exceptional customer service, leading to increased retention rates.
- Led process improvements initiatives, resulting in enhanced operational efficiency within finance department.
- Drove regulatory compliance by staying informed on industry changes and ensuring adherence to all relevant laws and regulations.
Senior Debt Analyst
Mediator Law Group
01.2018 - 01.2020
- Assigned to affluent Top Tier Clients Minimum debt load 60k
- Advise, consultant and negotiate with clients
- Analyze personal & business credit reports
- Analyze and collect information on all income, assets and liabilities
- Assess the impact of the guarantor's financial position on the company's ability to settle debt
- Assists in the development and implementation of debt settlement policies, practices and procedures; attends meetings, conferences, and debt leadership workshops
- Participate on committees and task forces as required; may make presentations to various groups and individuals
- Monitor ongoing monthly performance metrics
- Oversee negotiation and execution process including preparing legal contracts, coordinating deal documentation and interacting with legal directors and head attorney
- Monitor client files with internal client service department.
Artist/Owner
Trophy Vapes
08.2016 - 01.2020
- Created custom designs on vape pens and accessories for clients
- Developed relationships with cannabis dispensary owners for product placement and business referrals.
- Sold original art pieces through online platforms, cannabis dispensaries and direct customer interactions, generating consistent revenue streams while maintaining active artist presence.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
Sales Consultant
Autoland - Credit
10.2016 - 01.2019
- Concierge Car Buying Service for Credit Union Members
- Assigned multiple credit union branches in Los Angeles County, Riverside, and Kern County
- Served as key point of contact for members
- Negotiated vehicle price with dealers and credit union members
- Arranged deliveries at member home, branch or place of employment
- Structured loan, and secured financing through Credit union based on loan guidelines
- Signed all California DMV forms and dealer contracts
- Developed and maintained productive working relationships with Fleet Managers at all contracted dealers
- Responsible for branch marketing campaigns to meet aggressive monthly Credit Union lending goals.
Account Executive
High Times Magazine
08.2016 - 01.2017
- Interviewed the owners/managers about company operations, cash flow, and proposed use of funds in order to determine business model and marketing campaign
- Consulted and negotiated with cultivators, dispensary owners, and miscellaneous vendors to drive individual sales growth through advertising campaigns with High Times Magazine
- Leveraged extensive experience in creating and production of event ads and conference materials
- Targeted and solicited cannabis companies through individual marketing campaigns
- Introduced and produced new live concepts for cannabis cup events
- Drove booth vendor sales and product submissions for cannabis cup events
- Documented and recorded all flower, concentrate, edible, and topical submissions for Cannabis Cup Submissions
- Collected and documented of vendor payments during intake for San Bernardino Cannabis Cup
- Cash Handling, accounts receivable, pipeline management.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Behavioral Interventionist
Child Counseling and Behavior Therapy Clinic
02.2016 - 09.2016
- Conducted assessments, interviewed clients, developed intervention plans, and monitored client progress
- Implemented behavior plans and designed creative functional solutions
- Monitored clients’ performance in therapy activities and implemented positive reinforcement and antecedent strategies
- Utilized individualized programs to maximize opportunities for learning and growth in individuals.
- Developed strong rapport with students through active listening and empathetic understanding, fostering trust and open communication channels.
Speech & Language Pathology Assistant
Arizona Institute of Communication and Cognitive Disorders
05.2014 - 02.2016
- Assisted individuals in developing proper control of the vocal and respiratory systems for correct voice production
- Counseled individuals and families cope with speech and language disorders
- Helped those who stutter and managed to increase their fluency
- Carried out clerical and administrative tasks as required
- Administered speech language screenings.
Behavioral Therapist
Center for Autism & Related Disorders
11.2014 - 04.2015
- Provided behavioral health consulting and problem-solving assistance to facility staff in care planning, implementation, and evaluation of care
- Coordinated training for Psychotropic medication management, while ensuring consistent application and utilization of information resulting in optimal care for residents
- Conducted consulting visits on a routine basis to review behavior management applications and provide comprehensive resident reviews, and facility support.
Habilitation Specialist
Arizona Autism United
11.2013 - 06.2014
- Designed and executed rehabilitation programs, conducted client assessments, and created personalized treatment plans
- Observed individuals to supply group leaders with feedback regarding potential learning blocks and opportunities for support
- Supplied one-on-one attention to each individual, while maintaining overall focus on the entire group
- Developed relationship to build trust and execute developmental and operational activities.
Special Education Assistant
Phoenix Elementary School District #1
01.2014 - 05.2014
- Assisted students with everyday activities, customized school activities for every student, helped with assignments, monitored progress, and prepared lesson plans with lead teachers
- Performed clerical, classroom maintenance, and instructional duties as assigned by the certified classroom teacher
- Worked with individual students and small groups of students to reinforce the learning material or skills introduced and outlined by the certified classroom teacher
- Established positive relationships; assisted staff in the management of student behavior by applying proactive strategies.
Business Development Representative
GoCare Warranty Group
12.2012 - 09.2013
- Drove sales growth in assigned territory from GoCare & Development Accounts as defined by Sales Ops
- Increased revenues from GoCare's existing customer base
- Articulate and effectively presented GoCare's education and corporate benefits
- Worked with internal teams in a positive effective manner
- Provided accurate pipeline and forecast information
- Provided timely and accurate administrative activities and sales activity reporting
- Achieved goals in both K12 and Corporate accounts, and achieve all goals as defined by management
- Understanding the organizational structure, decision-making process, and political considerations in existing K12 accounts
- Understood the needs and issues facing GoCare's existing K12/ Corporate accounts
- Understood and influenced the funding situation in K12/corporate accounts and account plans
- Created sales opportunities and projects to increase sales and establish a dominant share position in K12/Corporate accounts, presenting and selling 1:1 computing into K12/Corporate marketplace.
Claims Analyst III
Bank of America
10.2011 - 12.2012
- Resolved customer merchant, credit, or ATM claims within the bank's policies and procedures
- Investigated and decision daily incoming claims using multiple systems and tools
- Resolved differences; answer service requests and inquiries received from various channels
- Processed chargebacks or update customer regarding pending claims
- Researched and resolved other general customer account inquiries as appropriate
- Maintained internal operational and financial confidentiality
- Escalations Fraud Claims.
Finance & Insurance Manager
Acura Of Portland
01.2007 - 01.2009
- Served as a key point of contact for customers and auto finance lenders
- Provided vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies
- Seek new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programs
- Processed financing and leasing deals accurately and securing approval through financial sources to secure approval
- Understood and complied with federal, state and local regulations that affect the new and used-vehicle and finance departments
- Training sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service programs.
Business Development Representative
WMC Mortgage (GE Consumer Finance)
01.2003 - 01.2007
- Supervised sales support staff and 15 underwriters
- Primary contact for all brokers, loan officers, underwriting staff
- Evaluated Credit & Liabilities, priced loan terms and interest rates accordingly
- Responsible for sales presentations, business planning, projecting and meeting aggressive revenue goals
- Traveled throughout assigned territory (CA, OR, CO, WA,) to maintain relationships between regular and prospective brokers
- Oversaw and managed assigned sales support/underwriting staff
- Determined daily, weekly, and monthly quotas
- Responsible for guidance, training, and disciplinary action
- Managed a $25 Million Dollar portfolio of domestic accounts and led all forecasting, market analytics and sales team training/development programs
- Maintained working knowledge of assigned state lending laws
- Studied products offered by competitors, to capitalize on sales opportunities
- Final approval & signing authority on all loans from submission to funding - Team Joseph Signing Authority loan amount - 850K
- Progressed through a series of promotions.
Event Planning Sales & Catering Assistant
Marriott Hotel
01.2000 - 01.2002
- Blended creative and administrative abilities to achieve outstanding results for clients
- Designed & coordinated large corporate events, cocktail receptions, luncheons, themed events, product launches
- Managed budgets; selected venues; designed invitations, handled travel planning & bookings, selected entertainment, arranged corporate gift selection
- Highly experienced in PC word processing, database/spreadsheet design, and presentation development
- Assisted Catering managers with all aspects of meeting and events on site
- Responsible for sales presentations for client meetings, events weddings, and parties
- Presented available options for menu, lighting, audiovisual, tables, and review and process contracts for booked events and space
- Showed space on Hotel grounds to potential clients as needed
- Compiled and provided interdepartment information to all parties involved in events, meetings, weddings, and special events
- Confirmed all details with vendors, and customer throughout the process and day of the event
- On-site to oversee catering staff and event and ensure proper set up for assigned events
- Menu, Audio Visual, Equipment.
Education
Master of Science - Medical Cannabis Science & Therapuetics
University of Maryland, School of Pharmacy
Baltimore, MD05.2024
Bachelor of Science -
Portland State University
Portland, OR12.2020
Skills
- Pharmacology
- Quality Assurance and Control
- Regulatory Compliance
- Education and Training
- Medical Cannabis Science
- Strategic Sales Planning
- Client Relationship Management
- Portfolio Management
- Financial Forecasting
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Time Management
- Attention to Detail
- Multitasking Abilities
- Reliability
- Excellent Communication
- Business Analytics
- Sales Training and Coaching
- Client Relationship Management
- Market Expansion
- Product Development
- Client Relationship Management
- Brand Development
- Business Analytics
- Vendor Management
Certification
- Oregon Psilocybin Services Worker Permit, 12/2028
- Oregon Psilocybin Services Facilitator License, 02/2025
- OLCC Cannabis Workers Permit, 09/2025
Timeline
Finance & Insurance Manager
Mercedes of Portland
02.2021 - 06.2024
Senior Debt Analyst
Mediator Law Group
01.2018 - 01.2020
Sales Consultant
Autoland - Credit
10.2016 - 01.2019
Artist/Owner
Trophy Vapes
08.2016 - 01.2020
Account Executive
High Times Magazine
08.2016 - 01.2017
Behavioral Interventionist
Child Counseling and Behavior Therapy Clinic
02.2016 - 09.2016
Behavioral Therapist
Center for Autism & Related Disorders
11.2014 - 04.2015
Speech & Language Pathology Assistant
Arizona Institute of Communication and Cognitive Disorders
05.2014 - 02.2016
Special Education Assistant
Phoenix Elementary School District #1
01.2014 - 05.2014
Habilitation Specialist
Arizona Autism United
11.2013 - 06.2014
Business Development Representative
GoCare Warranty Group
12.2012 - 09.2013
Claims Analyst III
Bank of America
10.2011 - 12.2012
Finance & Insurance Manager
Acura Of Portland
01.2007 - 01.2009
Business Development Representative
WMC Mortgage (GE Consumer Finance)
01.2003 - 01.2007
Event Planning Sales & Catering Assistant
Marriott Hotel
01.2000 - 01.2002
Master of Science - Medical Cannabis Science & Therapuetics
University of Maryland, School of Pharmacy
Bachelor of Science -
Portland State University
- Oregon Psilocybin Services Worker Permit, 12/2028
- Oregon Psilocybin Services Facilitator License, 02/2025
- OLCC Cannabis Workers Permit, 09/2025
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