Dedicated to providing the best and most compassionate care to individuals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Student Medical Assistant
Cox Medical Group
08.2025 - Current
Assisted healthcare providers with patient examinations and procedures, ensuring high standards of care.
Managed patient scheduling and follow-up appointments, enhancing office efficiency and patient satisfaction.
Administered medications and vaccinations according to established protocols, maintaining compliance with safety regulations.
Conducted routine laboratory tests and prepared specimens for analysis, contributing to accurate diagnostic processes.
Virtual School Clinics
Cox Health Systems
11.2022 - 08.2025
This was a telemed position at a local school that saw the staff and staff dependents of the district for minor issus
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Got patient ready to see provider by gathering the necessary information and taking vitals signs to enter into patient chart and then let provider know that patient was ready to be seen
Direct Service Provider/ L1MA
Austin Dooley
02.2023 - 07.2025
Monitored progress and documented patient health status changes to keep care team updated.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Documented vitals, behaviors, and medications in client medical records.
Customer Service Representative
Midwest Mobile Imaging
09.2020 - 11.2022
Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
Responded proactively and positively to rapid change.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
District Supervisor
Bristol Group Inc.
03.2017 - 09.2020
Mentored and coached staff to improve performance and interactions with residents.
Created staff work schedules so each shift had appropriate number of employees for coverage.
Communicated effectively with residents, staff, guardians and other family members by listening, being respectful and promoting positive demeanor.