JENNIFER L. BOWLES
Colorado Springs,Co.
Summary
Successful, detail orientated, analytical, hardworking and ethical individual looking for an opportunity to provide professional support. My current duties as Finance Manager/Office Manager includes being responsible for the management, direction, administration and development of profitability and expansion of business development. SKILLS & ABILITIES Self-motivated with the ability to work independently yielding superior results. Ability to learn quickly with efficient and effective results. Extensive customer service experience in various environments and levels. Ability to provide clear written and verbal material while conveying information and ideas clearly.
Overview
10
10
years of professional experience
Work History
Financial Manager
Gastroenterology Associates of Colorado Springs
Colorado Springs, CO
09.2015 - Current
- Coordination with billing and administration with external agencies
- Implement complex policies and regulations
- Perform a variety of advanced financial analyses to determine present and forecasted financial health
- Use financial modeling to simulate financial scenarios
- Examine financial and legal documents to verify accuracy and adherence to financial regulations and acceptable principles
- Develop or recommend solution for problems or situations
- Lead Scheduler
- Provide clinic support for scheduling/medical staff at all times
- Train new staff and oversee scheduled procedures
- Initiate authorizations with insurance companies for various medications, treatment, or testing that may be required for treatment of all associated diagnosis
- Obtain additional co-management notes, labs, testing results etc
- As needed for patient care
- Assist with appointment/chart prep for colonoscopy/endoscopy patients as needed
- Work with Medical Records Department to ensure all documentation is scanned/imported into patient charts in a timely manner to ensure up to date information is available at all times
- Professional Support
- Order all supplies-medical/non-medical
- Ensure all Personal Identifiable Information material are marked and controlled in accordance with HIPAA regulations
- Sort all patient reviews and disperse quarterly bonuses to staff
- Front desk coverage as needed
- Investigate and document privacy violations/incidents, providing recommendations for corrective actions to program personnel/ management
- Patient Support
- Assist in patient care
- Maintain patient satisfaction
- Send e-mails to patients regarding clinical experience satisfaction
- Maintain a clean and sanitized work area
- Frequently check on patients during prep/recovery times and offer drinks and snacks
- Manage coffee bar
- Solve patient complaints
- Attend, support and participate in staff meetings
- Respond to walk-in patients, input new information and refer to correct department
Office Manager
Magnum Shooting Center
Colorado Springs
08.2020 - 01.2023
- Create and maintain computer and physical filing systems including employee personnel files.
- Oversee office inventory activities by ordering, stocking and counting shipment receiving.
- Optimize organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Soley responsible for creating financials by coding and input of all product and transaction detail for quarterly investor meetings.
- Daily count of all company cash and profit money.
- Oversee workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel and distribute employee bonuses for two locations.
- Process employee payroll for two locations.
- File state, city and property taxes.
- Point of contact for all vendors.
- Generate and submit quarterly reports for insurance and license renewals.
- Schedule meetings with vendors as well as employees.
- Initiate disciplinary action within the company as needed.
- Order product for store inventory as well as office supplies.
- Sole employee responsible for new hire process including running background checks, trainings and quarterly employee reviews.
- Oversee bank account activity and resolve any potential issues.
- Single handedly pays all vendor invoices via printed check, credit card and/or ACH on a weekly basis.
Education
Bachelor Of Business Administration And Management -
Pikes Peak State College
Colorado Springs, COFinancial Management Certification -
Associate of Applied Science Degree -
Pikes Peak Community College
Colorado Springs, COSkills
- Team Management
- Office Management
- Financial Management and Reporting
- SOP Modification
- Staff Training
- Knowledgeable in Microsoft Excel
- Multi tasking with Job Completion
- Proficient Communication
- Maximum Organization Habits
Timeline
Office Manager
Magnum Shooting Center
08.2020 - 01.2023
Financial Manager
Gastroenterology Associates of Colorado Springs
09.2015 - Current
Bachelor Of Business Administration And Management -
Pikes Peak State College
Financial Management Certification -
Associate of Applied Science Degree -
Pikes Peak Community College