Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Generic

Jennifer L Carpenter

Fullerton,CA

Summary

Hardworking Facility Maintenance Manager with technical expertise and over 25 years of experience. Adept at delegation and skilled in managing time and resources. Offering a proven history of sustaining positive working relationships with both employees and management.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Vice President of Operations

Lutheran Social Services of Southern California
2023.05 - Current
  • Managed large-scale projects, ensuring timely completion within budget constraints.
  • Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
  • Cultivated strong relationships within internal departments, vendors, and partners for mutually beneficial collaborations.
  • Set clear goals to monitor targets and offered real-time input on performance and motivation.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Manage over 50 fleet vehicles through Enterprise resource program.

Director of Facilities and Maintenance

Lutheran Social Services of Southern California
2021.04 - 2023.05
  • Hands-on facilities maintenance
  • Developed preventative maintenance program
  • Direct maintenance operations by identifying requirements, forecasting resources, providing oversight for construction projects, capital improvement projects, and daily repair tasks
  • Work with COO to set overall maintenance department goals, processes, and procedures to accomplish company objectives
  • Present monthly department reports and metrics
  • Conducted monthly safety meeting company wide
  • Built relationships with vendors and creating cost-efficient contracts.
  • Coordinated large-scale renovation projects, minimizing disruption to business operations while maximizing aesthetic improvements
  • Optimized space utilization with strategic planning and effective facility layout designs.

Maintenance Manager

Capstone on Campus Management
2016.05 - 2020.12
  • Diagnose and perform repair of residential appliances, plumbing, HVAC, electrical, painting, drywall repair
  • Led the successful completion of major facility upgrades projects each year during our apartment turn over while adhering to budget constraints and timelines.
  • Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
  • Supervised employee performance, preventive maintenance, and safety.
  • Documented inventory management of spare parts to enable tracking history and maintain accurate records.
  • Conducted monthly safety meetings for all departments
  • COVID-19 daily disinfection performed

Consultant Project Manager

Self-employed
2014.07 - 2016.05
  • Work with Owners and building contractors on site locations to enforce codes
  • Repair on-site diesel exhaust fluid unit(s) and/or malfunctions for Blue1USA company
  • Implemented innovative solutions to complex problems, contributing to overall project success and client satisfaction.
  • Established clear project goals and objectives, providing a solid foundation for success and consistent progress tracking.

Production/Operations Manager

Blue1USA
2010.03 - 2014.07
  • Hands-on trainer of the manufacturing process along with continued improvements
  • Develop and maintain programs within the following areas: Standard Operating Procedures (SOP's), Bill of Materials (BOM's) and Quality Control (QC/QA)
  • Engineer and prototype designs for manufacturing
  • Established a strong safety culture, reducing workplace accidents and maintaining compliance with OSHA, ADEQ, ISO9001 standards.
  • Promoted teamwork among staff members, fostering a positive work environment conducive to high levels of productivity and job satisfaction
  • Purchasing/Inventory management of various audits on materials, equipment, tools and warranty items
  • Conducted staffing decisions based on fluctuating production demands, ensuring optimal resource utilization while maintaining a stable workforce
  • Logistic Coordinator of Shipping and Receiving with trucking agencies
  • Analyzed production data regularly to identify areas for improvement and develop targeted action plans accordingly.

Facility Maintenance Technician/Supervisor

Deluxe Media Services
1995.06 - 2007.03
  • Perform maintenance and monitor equipment throughout a 700,000 sq ft facility running 24/7. On call rotation schedule.
  • Equipment under maintenance include: boilers, chillers, (93) roof top units, humidifiers, pumps, motors, VFD's, compressors, air dryers, emergency back-up generators, sump pumps
  • Perform all aspects of: Plumbing, Electrical, Painting/Dry wall, Carpentry, CAT5 Data cabling/Install/Testing, Surveillance cameras
  • Plant trainer on the following: Safety, Recycling, Forklifts: sit-down, reach truck, walkie rider, turret truck, Sky-Jack, One-Man Lift, Boom lift
  • Maintain and produce, Standard Operating Procedures (SOP's) for the maintenance department
  • Inventory maintenance of equipment throughout facility

Education

No Degree - Engineering

University of Arkansas At Little Rock
Little Rock, AR
06.2011

AA - Construction Management

Pulaski Technical College
06.2009

No Degree - General Studies

Henderson State University
Arkadelphia, AR
05.1991

Skills

  • Teamwork and Collaboration
  • Project Management
  • Organizational Development
  • Operations Management
  • Facilities Management
  • Fleet Management
  • Strategic planning and execution
  • Safety Management

Certification

EPA Universal License

HVAC Certificate

CAD Certificate




Military Service

Army Reserve, United States, E-4, 06/01/93 - 05/01/01, Retired Veteran Honorable Discharge 31L Wire systems installer for unit 820th SIG Battalion priority unit for worldwide missions. Egypt and Germany were our main mission hubs.

Timeline

Vice President of Operations

Lutheran Social Services of Southern California
2023.05 - Current

Director of Facilities and Maintenance

Lutheran Social Services of Southern California
2021.04 - 2023.05

Maintenance Manager

Capstone on Campus Management
2016.05 - 2020.12

Consultant Project Manager

Self-employed
2014.07 - 2016.05

Production/Operations Manager

Blue1USA
2010.03 - 2014.07

Facility Maintenance Technician/Supervisor

Deluxe Media Services
1995.06 - 2007.03

No Degree - Engineering

University of Arkansas At Little Rock

AA - Construction Management

Pulaski Technical College

No Degree - General Studies

Henderson State University

EPA Universal License

HVAC Certificate

CAD Certificate




Jennifer L Carpenter