Jennifer L Clymer, CPC-A
Lebanon,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Chiropractic Assistant and Receptionist
Cumberland Chiropractic and Sports Medicine
2021.05 - 2021.03
- Created HIPPA compliant external communication with various medical businesses
- Liaised with patients and addressed inquiries, appointment requests and billing questions
- Supported practice growth by maintaining well-organized office environment and ensuring efficient day-to-day operations
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition
- Answered phones to respond to customer questions, provide information and schedule appointments
Administrative Assistant
Carden Company, Inc
2010.02 - 2011.06
- Organized and created documents required for large insurance claim
- Audited & rectified critical files for accuracy
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
Retail Customer Service Associate
Garrs Rental & Feed
2006.08 - 2010.05
- Flexibly worked at home and in retail store on various projects as needed
- Assisted in updating website & creating awareness on Facebook for marketing
- Created rental agreements while simultaneously cashiered on another POS system
Purchasing Agent
American Flexible Products, Inc
2003.05 - 2004.12
- Purchased all raw materials for inventory and custom orders
- Developed and implemented strategies to reduce operational costs
- Maintained documentation for all purchases
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills
CustomerService Representative
American Flexible Products, Inc
1997.08 - 2000.11
- Completely followed projects from beginning (estimation) to end (order processed)
- Provided invaluable and efficient support for outside sales staff
- Promptly responded to inquiries and requests from prospective customers
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike
Education
CPC-A - Certified Professional Coder
AAPC
Remote03.2024
Bachelor of Science - Early Childhood Education With Science Emphasis
University of Minnesota
Minneapolis, MN1993
Skills
- ICD-10-CM
- CPT
- HCPCS Level II
- Modifiers
- HIPAA
- Healthcare Compliance Understanding
- Critical Thinking
- Self Motivation
- Reliability
- Team Collaboration
Accomplishments
- Founding member, former board member, and former secretary
- Rescue, rehabilitation, retraining (if needed), and adopting out livestock
- Playing & learning with kids camps, reading with rescues, & other fun various events
- Horseback Search & Rescue, Patrol, Security, Parades, & continuing training Wilson County, TN
HIckory Hill Farm Volunteer and Foster 501(c)(3) 2015-current
County Mounties Wilson County Unit member 501(c)(3) 2014-2020
Timeline
Chiropractic Assistant and Receptionist
Cumberland Chiropractic and Sports Medicine
2021.05 - 2021.03
Administrative Assistant
Carden Company, Inc
2010.02 - 2011.06
Retail Customer Service Associate
Garrs Rental & Feed
2006.08 - 2010.05
Purchasing Agent
American Flexible Products, Inc
2003.05 - 2004.12
CustomerService Representative
American Flexible Products, Inc
1997.08 - 2000.11
CPC-A - Certified Professional Coder
AAPC
Bachelor of Science - Early Childhood Education With Science Emphasis
University of Minnesota
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