Jennifer L. Espinoza
Huntington Beach,CA
Summary
Retail Sales Associate with two years of experience at Honda Center, demonstrating strong customer service skills and a commitment to meeting guests' needs. Proven ability to collaborate effectively with team members to enhance overall performance. Eager to learn and adapt to new challenges, contributing positively to workplace dynamics. Excited about engaging with diverse individuals, and promoting a welcoming environment.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Honda Center
Anaheim, CA
08.2022 - Current
- Welcome and greet the fans as they enter the event.
- Promoted special offers and discounts to encourage additional purchases.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Provided product information and answered customer questions.
- Aided in inventory by ensuring the total merchandise before and after the event.
- Transferred merchandise to the assigned location. Also, organizing and preparing merchandise by size before the event starts.
- Assist at the warehouse location by verifying the quantity of inventory, pricing items, organizing, and relocating merchandise throughout the warehouse.
Recreational Staff
Boys and Girls Club of Huntington Valley
Huntington Beach, CA
03.2019 - 12.2021
- Supervised 10 to 20 students ranging from first grade to ninth grade
- Provided homework and technical support to students with online and in-person education.
- Organized, encouraged, and engaged with participants by leading games, sports, arts, and crafts projects.
- Implemented rules and procedures to ensure discipline and safety for the children.
- I observed the club members' behavior and recorded their behavior reports weekly.
- Maintained cleanliness of recreational facilities and equipment.
- Oversaw and handled money at concession stands at club events.
- Responded promptly to inquiries from parents, staff, and other participants regarding programs, services, or policies.
- Assisted with transporting and escorting program participants to, from, and within program activity locations and on external trips.
Education
Bachelor of Arts - Chicano and Latino Studies
Cal State University, Long Beach
Long Beach, CA01-2022
High School Diploma -
Ocean View High School
Huntington Beach, CA06-2017
Skills
- Intermediate Spanish speaker
- Effective communications
- Cultural competency
- Interpersonal skills
- Customer service
- Cash handling
- Team collaboration
Timeline
Retail Sales Associate
Honda Center
08.2022 - Current
Recreational Staff
Boys and Girls Club of Huntington Valley
03.2019 - 12.2021
Bachelor of Arts - Chicano and Latino Studies
Cal State University, Long Beach
High School Diploma -
Ocean View High School
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