Jennifer L. Hamilton, MA
Clarkston,MI
Summary
Experienced business professional with over 15 years in marketing and communications. Skill set includes print/digital communications and administrative support.
Overview
13
13
years of professional experience
Work History
Internal Communications Manager
HarmonyCares
Troy, MI
03.2020 - Current
- Partner with internal stakeholders to clearly define communication requirements and deliver expected results, including providing editorial support and video editing through Camtasia for chief executive officer communications and town halls.
- Work closely with senior leadership team members to ensure accurate and consistent communication plans for internal communications and Business Transformation.
- Develop and implement effective communication strategies that are engaging to HarmonyCares' employee population using Constant Contact.
- Prioritize strategic communication messages to be delivered in various formats including newsletters/emails (57% average open rate), presentations and podcasts.
- Manage the review, approval and distribution process of content.
- Serve as lead for employee engagement initiatives including Employee Appreciation Week.
- Work closely with senior leadership on engagement committee outcomes.
- Held co-chair role of the health & wellness committee from 2021 - 2022, alongside the chief medical officer, supporting action planning and idea development for employee initiatives.
- Supported the production of e-learning courses for managers and directors in partnership with the learning and development team.
Materials and Communications Manager
Molina Healthcare
Troy, MI
10.2015 - 03.2020
- Provided updates to the external website (i.e. benefit changes and new health programs) as well as to Molina's SharePoint site (i.e. feature stories and corporate-wide changes), per Molina policies and procedures.
- Developed, edited and summarized external and internal communications (i.e. handbooks, newsletters, letters, postcards, manuals) in accordance with Molina policies and procedures.
- Managed various company events, including the bi-annual Molina leadership connection, which promotes management participation in building strong community partnerships and connecting with the community that our company serves (i.e. coat drives, food packaging).
- Coordinated employee communications including, but not limited to, bi-monthly employee newsletter and employee on-boarding/events.
- Managed marketing processes and procedures for prospective member outreach including marketing campaigns and collateral.
- Served as an active facilitator of communications committee.
- Built corporate training decks to inform staff of updates, improvements, etc.
- Was an active member of bridge to access advisory board, political action committee, compliance committee, ADA compliance committee. and policy and procedure committee.
Social Content Marketing Manager
Powers Distributing
Orion, MI
06.2013 - 10.2015
- Composed content for company website, social media platforms and other digital marketing, resulting in an increase in likes and followers by 40%.
- Collaborated with vendors on multiple communications projects to ensure execution by indicated deadline.
- Created effective presentations for corporate and employee meetings.
- Analyzed MarketShare reports on a monthly basis and provided feedback to the executive team.
- Assisted with event preparation, set-up and tear down for festivals, expos, etc.
Marketing Project Manager
Oakland Insurance
Troy, MI
10.2010 - 06.2013
- Maintained all print and electronic communications for various departments.
- Transcribed weekly marketing meeting minutes as well as indicated any open action items.
- Managed vendor relations and company contracts for various projects.
- Checked all monthly commission reports and credit card statements for accuracy.
- Provided executive support to president and chief executive officer (i.e. corporate calendar, travel planning, routing calls).
Education
Master of Arts - Strategic Communication (focus in Digital Media)
Michigan State University
Lansing, Mich.05.2022
Bachelor of Arts - Journalism (minor in Advertising)
Oakland University
Rochester, Mich.12.2006
Associate of Arts - General Studies (focus in Journalism)
Macomb Community College
Clinton Township, Mich.05.2004
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Teams
- Publisher
- Illustrator, Photoshop, Acrobat, Nitro, Canva
- Constant Contact
- SharePoint
- WordPress/Wix
- Joomla
- Google Analytics
- LinkedIn, Facebook, Twitter, YouTube, Vimeo, Instagram and Pinterest
- Final Cut Pro, iMovie, Camtasia
Websites
Timeline
Internal Communications Manager
HarmonyCares
03.2020 - Current
Materials and Communications Manager
Molina Healthcare
10.2015 - 03.2020
Social Content Marketing Manager
Powers Distributing
06.2013 - 10.2015
Marketing Project Manager
Oakland Insurance
10.2010 - 06.2013
Master of Arts - Strategic Communication (focus in Digital Media)
Michigan State University
Bachelor of Arts - Journalism (minor in Advertising)
Oakland University
Associate of Arts - General Studies (focus in Journalism)
Macomb Community College