Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Enthusiastic And eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in My career journey.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Personal Assistant
Sounds Productions
Piedmont , SC
01.2022 - Current
Displayed absolute discretion at handling confidential information.
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained appropriate filing of personal and professional documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Organized and attended meetings and compiled related documents and reports.
Sourced and ordered office equipment and supplies.
Arranged domestic and international travel plans and itineraries.
Kept detailed track of household and maintenance inventory and schedules.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Organized clients' homes prior to arrival home and performed house-sitting duties.
Managed pet care, phone screening, shopping and bill paying to provide clients with premium family time.
Monitored household expenditures and budgeted for groceries and household utility payments.
Utilized personal and professional networks to identify, acquire and manage new clients.
Transported children to and from school, activities and appointments.
Picked up and dropped off clients at airport.
Coordinated and planned vacations for family.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Managed residential properties and staged homes prior to clients' arrivals.
Informed vendors and contractors of client project requirements to foster client satisfaction.
Checked residencies for move-in readiness prior to client arrivals.
Owner/Operator
MISS AMERICAN ROYALTY USA NATIONAL PAGEANT SYSTEM
Marshville , NC
01.2014 - Current
DUE TO COVID TEMPORARILY CLOSED
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Created and monitored promotional approaches to increase sales and profit levels.
Reconciled daily sales, returns and financial reports in QuickBooks.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Optimized team hiring, training and performance.
Maintained up-to-date administrative records to monitor operational conditions.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Developed key operational initiatives to drive and maintain substantial business growth.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
Devised processes to boost long-term business success and increase profit levels.
Founded and managed Type business, growing revenue to $Amount in first year.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Trained and developed team members to build human capital.
Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Generated revenues yearly and effectively capitalized on industry growth.
Conducted target market research to scope out industry competition and identify advantageous trends.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Aligned branding initiatives and sales strategies with client goals.
Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Discovered areas of improvement by generating quarterly operational and sales reports.
Improved records management systems for leases and contracts to boost income
Managed all 50 states
Built the fastest growing system since Miss America
Won multiple world wide awards
Behavioral Interventionist
Union County Public Schools
Indian Trail , NC
08.2004 - 06.2010
Collaborated with team members, school personnel and family members to develop individual plans of care for students.
Offered crisis counseling and intervention at school, home and in community to support student needs.
Consulted with teachers to drive program efficacy.
Signed diagnostic assessments and individual plans of care to initiate client treatments.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Developed and maintained courteous and effective working relationships.
Maintained excellent attendance record, consistently arriving to work on time.
Served customers and followed outlined steps of service.
Identified issues, analyzed information and provided solutions to problems.
Resolved problems, improved operations and provided exceptional service.
Improved operations through consistent hard work and dedication.
Exceeded goals through effective task prioritization and great work ethic.
Education
High School Diploma - Entered College During HS At 16 W/ Huskins
Piedmont High School
Monroe, NC
06.2001
CRIMINAL JUSTICE TECHNOLOGY - Criminalistics And Criminal Science
SPCC
Monroe, NC
ELEMENTARY EDUCATION - Elementary School Teaching
SPCC
Monroe NC
Skills
Errands
Travel administration
Meeting planning
Employee hiring and retention
Childcare experience
Filing and data archiving
Interior decorating
Legal administrative support
Advanced MS Office Suite
Travel coordination
Staff collaboration
Time management
Microsoft Office proficiency
Administrative support
Human Resources Management (HRM)
Operations support
Schedule Management
Commitment to quality and service
Housekeeping
Staff motivator
Advanced interpersonal skills
Social media savvy
Invoice Processing
Extensive vocabulary
Human resource laws
Personal training and coaching
Strong problem solver
Project planning
Professional and mature
Developing menus
Meticulous attention to detail
Multi-line phone proficiency
Relationship/team building
Public relations background
Profit enhancement
Certification
Certified Minister
Culinary Arts License
Interior Design Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Personal Assistant
Sounds Productions
01.2022 - Current
Owner/Operator
MISS AMERICAN ROYALTY USA NATIONAL PAGEANT SYSTEM
01.2014 - Current
Behavioral Interventionist
Union County Public Schools
08.2004 - 06.2010
High School Diploma - Entered College During HS At 16 W/ Huskins
Piedmont High School
CRIMINAL JUSTICE TECHNOLOGY - Criminalistics And Criminal Science
Executive Assistant to the CEO of an Architecture & Design Firm at BELAY Solutions, LLCExecutive Assistant to the CEO of an Architecture & Design Firm at BELAY Solutions, LLC