Jennifer Leonard
Fresno,CA
Summary
Dynamic professional with a proven track record at Wells Fargo, excelling in customer relationship management and project management. Adept at developing tailored solutions and fostering trust, I leverage strong communication skills to enhance client experiences and drive successful outcomes. Committed to achieving results through strategic planning and effective collaboration.
Overview
23
23
years of professional experience
Work History
Instructional Assistant
Clovis Unified School District
Clovis, California
03.2025 - Current
- Supported students with daily activities and academic tasks.
- Monitored student behavior during lessons and recess to ensure safety.
- Facilitated small group instruction to reinforce learning concepts.
- Participated in professional development sessions to enhance instructional support skills.
- Developed positive relationships with students, parents, colleagues, administrators, and community partners.
- Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
Operations Manager
Willey Care Home
Fresno, California
05.2002 - 03.2025
- Assisted in managing daily operations at Willey Care Home.
- Supported staff scheduling and resource allocation for efficient care delivery.
- Coordinated resident activities and engagement programs for enhanced well-being.
- Maintained compliance with health and safety regulations in the care environment.
- Managed daily operations to ensure efficient care delivery in residential settings.
- Developed schedules to ensure adequate staffing levels throughout the facility.
Marketing Director
Sunnyside Country Club
Fresno, California
07.2014 - 05.2015
- Developed comprehensive marketing strategies aligned with company goals.
- Collaborated with sales teams to enhance product positioning and promotions.
- Developed and implemented a comprehensive marketing strategy to increase brand awareness.
- Analyzed campaign performance data to inform future marketing efforts.
- Created customer-focused messaging that resonates with target audiences.
- Identified opportunities for new business partnerships or other growth initiatives.
Home Mortgage Consultant
Wells Fargo
Fresno, California
02.2010 - 03.2013
- Guided clients through mortgage application process and provided product information.
- Analyzed financial documents to determine eligibility for home loans.
- Educated clients on mortgage options and interest rates to inform decisions.
- Developed relationships with clients to foster trust and loyalty in services offered.
- Assisted in resolving client concerns regarding loan status and documentation needs.
- Coordinated with underwriters to expedite loan processing and approvals.
Special Events Manager
Leukemia and Lymphoma
Fresno, California
01.2003 - 02.2010
- Coordinated fundraising events to support blood cancer research and patient services.
- Developed partnerships with local businesses for sponsorship and donations.
- Oversaw event budgets and ensured compliance with financial guidelines.
- Created promotional materials to increase awareness of events and initiatives.
- Organized venues, budgets, guest lists, catering, and event timelines.
- Provided onsite support for special events as needed including troubleshooting any problems that arise during the event.
Education
Bachelor of Science - Marketing
California State University, Fresno
Fresno, CA06-2003
Skills
- Individual instruction
- Behavior management
- Lesson planning
- Special education support
- Marketing strategy
- Brand management
- Campaign development
- Customer relationship management
- Project management
- Communication skills
- Staff management
- Budget management
Timeline
Instructional Assistant
Clovis Unified School District
03.2025 - Current
Marketing Director
Sunnyside Country Club
07.2014 - 05.2015
Home Mortgage Consultant
Wells Fargo
02.2010 - 03.2013
Special Events Manager
Leukemia and Lymphoma
01.2003 - 02.2010
Operations Manager
Willey Care Home
05.2002 - 03.2025
Bachelor of Science - Marketing
California State University, Fresno
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