Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jennifer L. Martin

Wilmington,DE

Summary

A seasoned Banking professional with over 11 years in the Financial Services industry. Expertise includes Regulatory Compliance, Bank Secrecy Act(BSA), Mortgage servicing, Par and Secondary loan trading in domestic and international markets. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.

Overview

7
7
years of professional experience

Work History

Regulatory Compliance Analyst

Applied Bank
09.2021 - Current
  • Developed and implemented corrective action plans for non-compliance issues.
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Created and maintained compliant work environment.
  • Developed risk assessment models to identify potential compliance risks.
  • Evaluated and monitored supplier and partner relationships to support compliance.
  • Gathering all documentation for audit preparation.
  • Re-writing of standard operating procedures. (SOP’s)
  • Conducting cash audits of two branch banks located in Wilmington, DE and Rehoboth Beach, DE.
  • Assisting with preparation of Board of Director Reports and Risk Committee Reports done monthly.
  • Working with the BSA Compliance Officer to review all suspicious activity reports (SAR’s), CIP information and Community Re-investment Act, Money Laundering, high risk reviews, and other verification methods for all new accounts and existing accounts for unusual activities.
  • Working on Executive Correspondence for the bank’s credit card customers and taking audit samples to ensure all regulations are appropriately followed
  • Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.

Loan Servicing Specialist IV

J.P. Morgan Chase
03.2019 - 09.2021
  • Funded Residential Mortgage Loans for a portfolio of six Mortgage Companies throughout the United States
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
  • Affirmed loan document accuracy to protect lenders from potential fraud.
  • Daily reconciliation of Operating and Funding Accounts for each individual Mortgage company
  • Performed daily account maintenance including paydowns, haircuts, reviewing documentation for fraud, funding of
  • Chase and Non-Chase Jumbo home loans, maintaining a positive account balance for each of my client’s accounts
  • Keyed up outgoing wires to be released per client’s request
  • Verification of each client’s monthly interest payments and ensuring payment is made
  • Performed all checks to ensure loans are able to be funded

Asset and Wealth Management Sr. Analyst

J.P. Morgan Chase
06.2016 - 08.2018
  • NY and Newark, DE processed incoming and outgoing checks for Private Client Services and Chase Wealth Management accounts
  • Created and maintained precise and accurate models, charts and reports.
  • Improved emergency resolution processes to save time.
  • Worked with Financial Advisors and Client Associates to manage accounts
  • Gathered and provided reports to Compliance as needed
  • Assumed responsibility of various team projects as assigned by senior management
  • Trained small groups of individuals with internal system usage and team policies and procedures
  • Re-wrote Standard Operating Procedures (SOP's) for our team and as a guide for future team members
  • Received incoming Stock Certificates
  • Adhering to all D.O.L government regulations
  • Processed payments from J.P
  • Morgan Chase branch locations across the United States
  • Response to inquiries for documents, maintenance and repositories
  • Interpretation of Financial Services industry regulations such as OFAC, KYC, Dodd Frank- Protocols, Anti Money
  • Laundering, United States Patriot Act and Securities Processing
  • Verified wires to be sent in various currencies such as: British Pound, Euro, Canadian Dollar, Australian Dollar, Singapore Dollar and United States Dollar.

Education

Master of Science - Management

Wilmington University
New Castle, Delaware
05.2013

Master of Science - Marketing

Wilmington University
New Castle, Delaware
01.2015

Bachelor of Arts - English Literature

Kent State University
Warren, Ohio
05.2011

Associate of Arts - Fine Arts

Kent State University
Warren, Ohio
12.2010

Skills

  • Performance Improvement
  • Customer Loyalty
  • Microsoft Office
  • Bank Reconciliation
  • Establishing Contacts
  • Loan Disbursement
  • Wire Transfer
  • Banking Regulations
  • Digital Applications
  • Organizational Skills
  • Correspondence Writing
  • Bank Secrecy Act
  • Active Listening
  • Operational Improvements
  • Critical Thinking
  • Reading Comprehension
  • Mortgages and Loans

Affiliations

Risk Management Association-member since 2021

Bank Secrecy Act School-certificate of completion-2022 Sigma Beta Delta Honorary Society- member since 2013 Delaware Food Bank-Volunteer-since 2020 Committee/Board Member-DuPont Country Club-member 2019-2022

Delaware SPCA Volunteer-member since 2020

Kent State University's Alumni Association-member since 2010

Wilmington University's Alumni Association-member since 2013

Swim Coach, Water Certified Swim Instructor and Lifeguard-DuPont Country Club since 2020

National Association of Professional Women-member since 2011

Timeline

Regulatory Compliance Analyst

Applied Bank
09.2021 - Current

Loan Servicing Specialist IV

J.P. Morgan Chase
03.2019 - 09.2021

Asset and Wealth Management Sr. Analyst

J.P. Morgan Chase
06.2016 - 08.2018

Master of Science - Management

Wilmington University

Master of Science - Marketing

Wilmington University

Bachelor of Arts - English Literature

Kent State University

Associate of Arts - Fine Arts

Kent State University

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Jennifer L. Martin