Dedicated food and tobacco professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
SENIOR MANAGER BUSINESS INFORMATION
Reynolds American Inc
WINSTON SALEM, NC
10.2018 - Current
Oversaw Reynolds American retail scan database to increase data reporting quality for payment and analytical use.
Worked directly with retail clients and 3rd-party service providers to resolve retail scan data reporting issues tied to complex promotional campaigns.
Trained new hires on proper use of multiple data sources within our EDW.
Developed canned reporting and visual insights for leadership ad-hoc analysis using cloud-based analytical platforms.
Created new quality control checks for automated exception reporting and methods development to confirm discount pass-through compliance.
Project management for scoped application within ServiceNow CRM system to identify data irregularities and workflow corrective actions.
Communicated with customers and vendors positively with particular attention to problem resolution.
LEAD MANAGER CUSTOMER
Reynolds American Inc
WINSTON SALEM, NC
01.2017 - 10.2018
Created methodology for predictive out-of-stock reporting and estimated annual lost profitability.
Created custom reporting tools for use in field to support JBP objectives for over 4 operational divisions and over 100 regions.
Debugged data errors by identifying specific point-of-sale behavior by retail clerks that contributed to data inaccuracies.
Enhanced account scorecard data by including static set analytics and location-based methodology.
Comprehensive trading area analytics and key market opportunity analysis.
Followed through with client requests to resolve problems.
Completed special projects by using effective decision making, critical thinking and time management skills.
DIRECTOR of PRIVATE BRANDS
The Fresh Market
GREENSBORO, NC
12.2007 - 12.2016
Responsible for ideation-to-launch strategy of new private brand products across all non-perishable food and non-food categories.
Vendor sourcing, quality assurance documentation, contract negotiation, product specification management, packaging design management, initial purchase order and pipeline distribution.
Portfolio SKU growth 23% on average, year over year.
Worked cross-functionally with Merchandising VPs, Directors, and Category Managers and operations to ensure on-time product launch within category-review cycle.
Managed team of three direct reports, two indirect reports, and two external contractors (design and pre-press artists).
Kept inventory levels in line with expected demands.
Strengthened controls to minimize waste and reduce costs.
Purchased food and cultivated strong vendor relationships.
FELLOW
UNC-Greensboro
GREENSBORO, NC
01.2002 - 05.2007
Graduate assistantship in basic cellular research and teaching.
Taught both undergraduate and graduate courses.
Education
M.S - Human Nutrition
UNIVERSITY OF NORTH CAROLINA
2007
B.S - Food Science
SIMMONS COLLEGE
05.1997
Skills
BI Tools and System Design
Business Intelligence Testing
Business process mapping
Business Strategy
Competitive Market Analysis
Complex Problem Solving
Customer Communication
Database Management
MicroStrategy
Microsoft Office Suite
Product Development
Program Management
Sales and Marketing Support
ServiceNow
Visual Insights
Workfront Portfolio Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The price one pays for pursuing any profession or calling is an intimate knowledge of its ugly side.