Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer L Olewine

Lake Wales,FL

Summary

Professional with strong background in registration management, adept at maintaining accurate records and providing exceptional customer service. Skilled in data entry, scheduling, and handling confidential information with integrity. Known for strong team collaboration, reliability, and adaptability to changing needs. Excels in fostering positive patient interactions and achieving results through efficient workflow management.

Overview

20
20
years of professional experience

Work History

Front and Back Office Medical Assistant

AdventHealth Bond Clinic
01.2024 - Current
  • Verify and update Patient Information and Insurance policies making sure of any and all updates and if any changes need to be made, and informing Physicians office of any authorizations or referrals needed in a timely manner
  • Created new patient charts and scanned documentation before and after appointments into EHR system.
  • Demonstrated adaptability in fast-paced environments by swiftly shifting between front and back office tasks as needed.

School Secretary

Treasures of Life Academy
01.2021 - 01.2024
  • Help answer phones, faxing, general office duties, help in grading and testing of children’s schoolwork, allowing teachers to concentrate on teaching class. Helping parents to gather information for the teachers and keeping up with their children’s files.
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Facilitated smooth enrollment process for new students, ensuring all necessary paperwork was completed and processed.

Housekeeper

Roadway Inn
01.2018 - 01.2020
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.

Authorization Specialist

Winter Haven Hospital
02.2006 - 07.2012
  • Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
  • Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
  • Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
  • Contributed to team goals by consistently meeting or exceeding individual productivity targets for processing authorization requests.

Education

Certificate - Medical Terminology

Polk State College
Winter Haven
05-2020

Graduate Certificate - Medical Billing and Coding

Polk State College
Winter Haven, FL
05-2020

Certificate - Cosmetology

Suncoast Beauty School
Brooksville, FL
11-1992

Skills

  • Proficient in ICD-9 classification
  • CPT code proficiency
  • Proficient in medical language
  • Efficiently handling phone communications
  • Essential key handling
  • Patient vital assessment
  • Fax and Scanning
  • Service excellence
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Detail-oriented data management
  • Critical thinking
  • Active listening
  • Microsoft Office Suite

Timeline

Front and Back Office Medical Assistant

AdventHealth Bond Clinic
01.2024 - Current

School Secretary

Treasures of Life Academy
01.2021 - 01.2024

Housekeeper

Roadway Inn
01.2018 - 01.2020

Authorization Specialist

Winter Haven Hospital
02.2006 - 07.2012

Certificate - Medical Terminology

Polk State College

Graduate Certificate - Medical Billing and Coding

Polk State College

Certificate - Cosmetology

Suncoast Beauty School

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