Jennifer Wilson
Lake Wales,FL
Summary
Dedicated nursing professional with a proven record of delivering exceptional patient care and ensuring the smooth operation of a busy multisystem Progressive Care Unit. Renowned for a patient-focused approach that combines clinical proficiency, empathetic communication, and advanced practical abilities. Thrives in demanding environments by utilizing outstanding organizational competencies and multitasking capabilities to drive consistent patient outcomes and operational efficiency. Proactive team contributor eager to take on additional roles to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ASSISTANT NURSE MANAGER
AdventHealth Lake Wales
- Current
- Collaborated with the nursing team in a 31-bed progressive care unit to deliver direct patient care and develop personalized care plans
- Supported the management of diverse patient needs and dynamic healthcare environments, contributing to top box scores such as 85.71% for hospital rating and 84.21% for hospital recommendation
- Utilized strong problem-solving skills to enhance patient satisfaction and reduce readmission rates
- Played a key role in enhancing patient care quality by implementing evidence-based practices and protocols
- Conducted real-time daily/weekly chart audits to ensure compliance and accuracy, identifying opportunities for process enhancement
- Collaborated on performance initiatives that improved patient satisfaction and staff efficiency
- Managed a diverse team of 17+ nurses and support staff, fostering a collaborative environment
- Facilitated professional development and continuing education, supporting nurses in advancing their skills and degrees.
REGISTERED NURSE
AdventHealth
2020.01
- Administer medications, assist with personal needs, and manage acute and chronic conditions, collaborating with nursing assistants and LPNs for holistic care on 31-bed multi-system progressive unit
- Administer IVs, titrate drips, provide first aid/CPR, advise on wound care, and implement infection control measures with a nurse-to-patient ratio of 1-6
- Collaborate with healthcare professionals and physicians for patient progress, adjust recovery programs, and document care using EHR systems like EPIC and Cerner
- Manage rapidly changing conditions, deliver critical care, remain composed in emergencies, and hold an Advanced Cardiac Life Support (ACLS) certification
- Advocate for patient rights, educate patients and families about conditions and treatments, and ensure safety through vigilant monitoring and timely interventions
- Prioritize tasks, adhere to regulatory guidelines (including HIPAA), maintain accurate documentation, and demonstrate efficient time management and maintain 100% on medication administration scan rate.
RECEPTIONIST/RN SUPERVISOR
Lake Gibson Village
2018.11 - 2021.06
- Transitioned from receptionist to RN supervisor after completing Nursing School
- Overseen LPNs, Med Techs/Resident Assistants in Independent & Assisted Senior living community
- Managed medication administration, staff performance, and scheduling
- Provided skilled, timely emergency responses to acute or critically ill patients
- Documented within Point Click Care EHR system
- Efficiently handled multiple phone lines, face-to-face interactions, and clerical duties answering 20+ emails and up to 100+ incoming calls
- Maintained professionalism and clear communication
- Proficient in Microsoft Office Products, Canva, and other assigned tasks
- Built strong interprofessional relationships across all levels of organization
- Conducted basic screenings for visitors and employees (Temp Checks, O2 saturation)
- Followed proper protocols for building admittance
- Ensured meticulous cleanliness in main lobby.
Education
Bachelor of Science: Nursing -
Rasmussen University
Ocala, FLAssociate of Science: Nursing -
Rasmussen College
Tampa, FLPre-Nursing/Phlebotomy -
Arkansas Northeaster College
Blytheville, ARCertified Nursing Assistant -
North Mississippi Community College
Senatobia, MSMaster of Science: Nursing Leadership & Management -
Western Governors University
Salt Lake City, UT06.2025
Skills
- CLINICAL JUDGMENT
- INTERPERSONAL SKILLS
- COMMUNICATION
- CONFLICT RESOLUTION
- TIME MANAGEMENT
- STAFF DEVELOPMENT
- CLINICAL LEADERSHIP
- PERFORMANCE IMPROVEMENT
- DECISION MAKING
- ADAPTABILITY
Certification
- FL State Board of Nursing RN Licensure, RN9543849-Compact, 07/31/2026
- ACLS/BLS, 04/2025
- CPI, 09/2024
- NIH Stroke Scale, 07/2025
- Six Sigma Green Belt
Timeline
REGISTERED NURSE
AdventHealth
2020.01
RECEPTIONIST/RN SUPERVISOR
Lake Gibson Village
2018.11 - 2021.06
ASSISTANT NURSE MANAGER
AdventHealth Lake Wales
- Current
Bachelor of Science: Nursing -
Rasmussen University
Associate of Science: Nursing -
Rasmussen College
Pre-Nursing/Phlebotomy -
Arkansas Northeaster College
Certified Nursing Assistant -
North Mississippi Community College
Master of Science: Nursing Leadership & Management -
Western Governors University
- FL State Board of Nursing RN Licensure, RN9543849-Compact, 07/31/2026
- ACLS/BLS, 04/2025
- CPI, 09/2024
- NIH Stroke Scale, 07/2025
- Six Sigma Green Belt
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