Jenniferlin Wilsey

• Collected room deposits, fees, and payments.
• Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
• Resolved guest issues promptly, resulting in positive feedback and return visits.

Managing staff & providing quality childcare to complete day to day tasks and activities such as billing, implementing lesson plans, filing, organizing, documenting various events, sanitizing, as well as registration, & enrollment tours.

Childcare ages 6 weeks to 5 years

Managing Staffing & Scheduling

Payoll & Money Handling

Took reservations over phone, in person, and via computer for guests and provided confirmation information.

Reservations, Check-Ins, Cancellations
Collected room deposits, fees, and payments.

Teaching ages 4-5 years of age , but overseeing our Infants & Toddlers Room as well as ages 2-3. I assist in directing 7 employees and creating the monthly schedules. I am currently assisting my supervisor with her day to day tasks and overseeing the Lahaina operations.

Creating Lesson Plans & News Letters

Staff Management & Scheduling

Registrations & Enrollments

Sanitizing Equipment

This position inquires quality childcare through a few resorts/hotels under the direction of Kama'aina Kids. Our services include Hawaiian arts & crafts, organized games, as well as other in door and out door activities. This position also includes a 24 hour reservation line.

Budgeting, Payroll & Scheduling, Hiring

Building Reservations

Cash Handling Max:$3,000.00

Promotions/ Marketing

Successfully created reservations for the show as well as checked the guest in.Answered Numerous Calls Daily By Addressing Customer Inquiries, Solving Problems & Providing New Information About Our Show

Reservations & Cancellations

Voicemail Blasting

Check Ins

Cash Handling/ Payment Transactions Max