Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Lopez

Washington

Summary

Experienced and results oriented Administrative Specialist with a strong background in performing clerical and secretarial tasks. Exceptional communication and customer service. Proven academic and professional achiever who possesses unique computer skills required to assist executives and organization to achieve its mission.

Professional in dental office administration, bringing valuable experience in managing front office tasks and patient interactions. Proven ability to efficiently handle appointment scheduling, patient records, and communication with dental teams. Committed to fostering collaborative environments and adapting to dynamic needs within practice.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

DC Endodontics
08.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Resolved customer issues quickly and notified supervisors immediately when problems escalated
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization
  • Kept accounts in balance and ran daily reports to verify totals

Hostess

Cafe Milano
08.2022 - 08.2023
  • Cheerfully greet every guest as they walk in, as well as Thank them for coming in
  • Answer multi-line phone to assist guest with reservations and special requests
  • Proficient in ResyOs
  • Answer multi-line phones to book reservations
  • Proficient in ResyOs
  • Used my knowledge on the menu item to guide guests to their ideal dining experience

Education

High School Diploma -

Theodore Roosevelt

Skills

  • Administrative Specialist
  • Clerical tasks
  • Secretarial tasks
  • Communication
  • Customer service
  • Computer skills
  • HIPAA compliance
  • Patient scheduling
  • Office organization
  • Dental terminology

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

DC Endodontics
08.2023 - Current

Hostess

Cafe Milano
08.2022 - 08.2023

High School Diploma -

Theodore Roosevelt
Jennifer Lopez