Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jenniferlynn Bedoya

Tucson

Summary

Highly organized and dedicated administrative assistant with a proven track record of providing exceptional customer service in fast-paced environments. Possessing keen attention to detail and strong decision-making skills, capable of effectively managing multiple concurrent tasks. Self-motivated work ethic enables effective performance in both independent and team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Known for responsibility, punctuality, and productivity, consistently delivering high-quality work even with little to no supervision. Motivated and experienced in customer service, sales, and administrative tasks, bringing a wealth of knowledge to any role. Detail-oriented approach allows for excellence in customer service, data entry, and office management. Enthusiastic administrative assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills contribute to a positive work environment. Professional and knowledgeable office clerk with several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills make an asset to any team. Organized office professional with experience in various administrative tasks such as preparing agendas, scheduling meetings, and providing customer assistance. Strong attention to detail and ability to prioritize effectively ensure efficient completion of all tasks. Hardworking and focused administrative professional with excellent communication, planning, and prioritization skills developed over [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail, and updating tracking spreadsheets. Exceptional leadership skills streamline workflow and optimize personnel strengths for maximum efficiency.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Administration Assistant

DDSA
08.2024 - Current
  • Executed record filing system to improve document organization and management.
  • Maintained inventory of office supplies and placed orders.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Managed efficient processing of more than 500 documents per month in high-volume environment.
  • Handled incoming phone calls and answered questions from callers.
  • Checked non-functional office equipment, troubleshot issues and independently resolved concerns to maintain team productivity.
  • Answered over 20 calls each day on multi-line telephone systems, supporting communication needs of 40 staff members.
  • Typed, formatted and edited professional correspondence.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Edited and proofread documents for accuracy and completeness.
  • Purchased and maintained office supplies.
  • Edited documents to keep company materials free of grammar errors.
  • Input data into spreadsheets and databases.
  • Utilized office management software to record and track customer information.

Weighmaster

SA Recycling
09.2020 - 04.2022
  • Maintained scale area to offer clean and presentable work area.
  • Operated scale to weigh materials and vehicles according to policy.
  • Rejected non-conforming shipments and processed paperwork.
  • Loaded and unloaded shipments using safe lifting and equipment practices.
  • Assisted with service ticket generation.
  • Received incoming shipments and inspected items for specifications compliance.
  • Maintained cleanliness and organization of vehicle lot, buildings and grounds.
  • Performed calibrations and adjustments on measuring instruments for accurate results.
  • Weighed and measured 4 materials and updated records with collected data.
  • Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
  • Checked loads to identify contents and unauthorized or highly regulated materials.
  • Collaborated with other departments to ensure accuracy of all measurements.
  • Identified issues and developed solutions to improve quality control.
  • Maintained recycling collection sites to handle reclaimable waste from metal production.
  • Developed and maintained courteous and effective working relationships.

General Warehouse Associate

Amazon
04.2020 - 09.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Operated RF scanners to track merchandise and verify contents of containers.

Cashier/Receptionist

Cash Time Loans
05.2019 - 04.2020
  • Prepare & review operational reports & schedules to ensure accuracy & efficiency
  • Operate office machines, such as photocopiers, & scanners, facsimile machines, voice mail systems & personal computers
  • Answer telephones, direct calls & take messages
  • Maintains & update filing, inventory, mailing & database systems either manually or using a computer
  • Communicate w customers, employees & other individuals to answer questions, disseminate or explain information, take orders, & address complaints
  • Compile, copy, sort & file records of office activities, business, transactions & other activities
  • Type, format, proofread & edit correspondence & other documents from notes or dictating machines, using computers or typewriters
  • Review files, records & other documents to obtain information to respond to requests
  • Deliver messages & run errands
  • Troubleshoot problems, involving office equipment, such as computer hardware & software
  • Collect, count & disburse money, do basic bookkeeping & complete banking transactions
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained confidentiality of information regarding clients and company.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Support Staff

MARANA UNIFIED SCHOOL DISTRICT
08.2015 - 05.2018
  • Provide extra assistance to students w special needs such as non-speaking students or those w physical & mental disabilities
  • Supervise students in the classroom, halls, cafeteria, school yards, gymnasiums or on field trips
  • Tutor & assist students individually or in small groups to help master assignments & to reinforce learning concepts presented by teachers
  • Enforce administration policies & rules governing students
  • Instruct & monitor students in the use & care of equipment & materials to prevent injuries & damage
  • Present subject matters to students under the direction & guidance of teachers, using lectures, discussions or supervised role-playing methods
  • Distribute teaching materials such as textbooks, workbooks, papers & pencils to students
  • Organize & label materials & display students' work in a manner appropriate for their eye levels & perceptual skills
  • Use computers, audio-visual aids & other equipment & materials to supplement presentations
  • Attend staff meetings & serve on committees as required

Office Manager

COLLISION SPECIALIST INC.
04.2012 - 01.2015
  • Prepare & review operational reports & schedules to ensure accuracy & efficiency
  • Hire & terminate clerical & administrative personnel
  • Operate office machines, such as photocopiers, & scanners, facsimile machines, voice mail systems & personal computers
  • Answer telephones, direct calls & take messages
  • Maintains & update filing, inventory, mailing & database systems either manually or using a computer
  • Communicate w customers, employees & other individuals to answer questions, disseminate or explain information, take orders, & address complaints
  • Open, sort & route incoming mail, answer correspondence & prepare outgoing mail
  • Compile, copy, sort & file records of office activities, business, transactions & other activities
  • Compute, record & proofread data & other information, such as records or reports
  • Type, format, proofread & edit correspondence & other documents from notes or dictating machines, using computers or typewriters
  • Review files, records & other documents to obtain information to respond to requests
  • Deliver messages & run errands
  • Inventory & order materials
  • Supplies & services
  • Troubleshoot problems, involving office equipment, such as computer hardware & software
  • Collect, count & disburse money, do basic bookkeeping & complete banking transactions
  • Complete & mail bills, contracts, policies, invoices or checks
  • Process & prepare documents, such as business or government forms & expense reports

Office Manager

TRINITY GRANITE & MARBLE LLC.
04.2006 - 12.2012
  • Operate office machines, such as photocopiers, & scanners, facsimile machines, voice mail systems & personal computers
  • Answer telephones, direct calls & take messages
  • Maintains & update filing, inventory, mailing & database systems either manually or using a computer
  • Communicate w customers, employees & other individuals to answer questions, disseminate or explain information, take orders, & address complaints
  • Open, sort & route incoming mail, answer correspondence & prepare outgoing mail
  • Compile, copy, sort & file records of office activities, business, transactions & other activities
  • Compute, record & proofread data & other information, such as records or reports
  • Type, format, proofread & edit correspondence & other documents from notes or dictating machines, using computers or typewriters
  • Review files, records & other documents to obtain information to respond to requests
  • Deliver messages & run errands
  • Inventory & order materials
  • Supplies & services
  • Troubleshoot problems, involving office equipment, such as computer hardware & software
  • Collect, count & disburse money, do basic bookkeeping & complete banking transactions
  • Complete & mail bills, contracts, policies, invoices or checks
  • Process & prepare documents, such as business or government forms & expense reports
  • Prepare meeting agendas, attend meetings & record & transcribe minutes
  • Direct or coordinate the supportive services department of a business, agency or organization
  • Prepare & review operational reports & schedules to ensure accuracy & efficiency
  • Set goals & deadlines for the department
  • Acquire, distribute & store supplies
  • Plan, administer & control budget for contracts, equipment & supplies
  • Monitor the facility to ensure that remains safe, secure & well-maintained
  • Hire & terminate clerical & administrative personnel

Education

High School diploma -

Tucson High Magnet School
Tucson, Arizona
05.1994

Skills

  • Bilingual
  • Fluent in Spanish
  • Reliable
  • Computer literate
  • Fast learner
  • Customer service
  • Works well in fast paced environments
  • Works well with others
  • Reception desk management
  • Confidential document control
  • Performance improvement
  • Office equipment maintenance
  • Technical support
  • Appointment scheduling
  • Document scanning
  • Verbal communication
  • Scheduling appointments
  • Report writing
  • Document retrieval
  • Mail handling
  • Word processing
  • Inventory management
  • Proofreading
  • Transporting files
  • Document management
  • Inventory supplies
  • Administrative operations
  • Office equipment
  • Customer relations
  • Office management
  • Multi-line phone systems
  • Database maintenance
  • Calendar management
  • File organization
  • Administrative support
  • Office administration
  • Scheduling

Accomplishments

  • Assisted management with the training of 3 new staff members.
  • Scheduling - Communicated with claimants through phone, fax, email and in person to schedule appointments and answer inquiries.

Certification

  • Notary Public License - AZ Secretary of State or Equivalent Authority.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Administration Assistant

DDSA
08.2024 - Current

Weighmaster

SA Recycling
09.2020 - 04.2022

General Warehouse Associate

Amazon
04.2020 - 09.2020

Cashier/Receptionist

Cash Time Loans
05.2019 - 04.2020

Support Staff

MARANA UNIFIED SCHOOL DISTRICT
08.2015 - 05.2018

Office Manager

COLLISION SPECIALIST INC.
04.2012 - 01.2015

Office Manager

TRINITY GRANITE & MARBLE LLC.
04.2006 - 12.2012

High School diploma -

Tucson High Magnet School
Jenniferlynn Bedoya