Jennifer M. Butler
Bayshore,United States
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Compassionate healthcare support professional known for high productivity and efficient task completion. Skilled in patient care coordination, medical terminology comprehension, and health record management. Excel in communication, empathy, and teamwork to enhance patient experiences and streamline healthcare processes.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Assistant Manager of Group Home Skilled Home
Rise Life Services
, USA
01.2023 - Current
- Company Overview: Aid to Developmentally Disabled
- Oversees team supervision of Direct Support Professionals
- Leads case management and coordination of services to residents
- Facilitates resident orientation and participate in the development of service plans
- Provides informal situational counseling to residents
- Ensures that the house, vehicles, and grounds are safe and well maintained
- Administrative duties as assigned, including maintenance of resident and case records
- Responds to emergencies and unforeseen circumstances
- Must be available on an on-call basis as needed for consultation and relief
- Empower, Motivate, support, and Counsel Individuals in every aspect of daily living skills while promoting independence
- Encourage Individuals to be viable, integrated, and productive individuals of their community
- Built rapport with Individuals combined with demonstration of knowledge and understanding of psycho-social, psychiatric and medical assessments to better support Individuals in their recovery
- Provide mental health services as outline in OMH Part 593.4 Definitions
- Aid to Developmentally Disabled
Mental Health Therapy Assistant Manager
Sagamore Children’s Psychiatric Hospital
Dix Hills, USA
01.2024 - Current
- Performed tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery, healing, and support of individuals diagnosed with a mental illness
- Instruct and assist individuals in developing necessary skills to attain personal goals, to live, work, and socialize successfully in the community.
- Assist in crisis and emergency situations to protect the welfare of individuals, staff, and others
- Organized and delegated daily tasks to staff members.
- Assisted with the development of policies and procedures for the group home environment.
- Ensured compliance with applicable state regulations regarding health, safety, and welfare of residents within the facility.
- Provided crisis intervention when needed in order to ensure the safety and well-being of both residents and staff.
- Engaged with community organizations regarding mental health awareness initiatives.
- Provided medication management services to clients.
- Monitored client's adherence to prescribed medications and discussed any issues with physicians as needed.
- Maintained updated knowledge of new drugs, indications, dosages, contraindications.
- Assisted with meal planning to meet nutritional plans.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Developed and implemented care management plan to address needs and goals.
- Used motivational interviewing to educate, support and motivate change.
- Developed and maintained positive relationships with clients, families, and healthcare providers to support integrated care.
- Developed, implemented, and regularly reviewed personalized care plans in collaboration with healthcare providers.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Provided assistance to nursing staff in administering injections, intravenous therapy and other treatments.
- Instructed patients on proper self-administration of medications when applicable.
- Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
- Ordered drug supplies from pharmacy as needed for patient care needs.
- Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
- Evaluated patient responses to medications administered and reported any changes or unusual occurrences immediately to supervising nurse or physician.
- Attended continuing education classes related to medication administration topics.
E-Commerce Manager/Hiring Manager • Office Manager
GWG Wheels Incorporated
New Hyde Park, USA
09.2021 - 04.2023
- Managed clerical work, handled customer inquiries, resolved equipment issues, as well as customer disputes.
- Filed and maintained customer information, purchase history, Equipment information using company data and purchase information into the database
- Answered questions and provided customer detailed information specific and pricing for customers
- Perform simple clinical procedures as prescribed
- Treat and care for individuals with mental illness, or emotional / social behavioral problems who are manipulative, treatment resistant, and or dangerous to sales
Personal Care Aide
Attentive Care
West Babylon, USA
02.2019 - 05.2022
- Served as a friendly, Hardworking, Punctual employee
- Maintained a clean and organized working environment to enhance productivity
- Maintained a cheerful outlook despite any hurdles
- Remained up to date with health and safety requirements and aimed to always meet them
- Worked in accordance with company values to achieve future goals
- Complied with all regulations, policies, and laws
- As well as State and HIPAA regulations
- Provided Activities of daily living depending upon client’s individual needs
- Ensured the safety, well-being, and comfort of all clients
Personal Care Aide
Right at Home Care Agency
Plainview, USA
11.2015 - 06.2021
- Worked independently in home settings and Assisted Living Facilities to provide One on One Care
- Served as a Friendly, Dependable, Punctual employee
- Maintained safety as well as provided entertainment for clients
- Attended in-services and patient care seminars to ensure the highest level of patient care
- Provided patient care in accordance with Company and State regulations
- Maintained high energy and positive mindset throughout all challenges
Security Officer
Arrow Security/Broadridge Financial Solutions
Edgewood, USA
02.2019 - 06.2020
- Utilized excellent surveillance skills to ensure security and safety of premises
- Implemented and enforced all security procedures
- Utilized a strong working knowledge of all Security and Policy rules and regulations
- Maintained proper storage and refills for all medical emergency kits
- Directed individuals through security process clearly explaining policies and procedures
- Drafted and updated checkpoint logs and reports
- Monitored entrances and exits to control access and prohibit entry of unauthorized individuals
- Patrolled the premises to identify and quickly respond to suspicious individuals or activities
- Completed daily reports outlining regular activities and notable incidents including thefts and property damage
Credit Card Processing Customer Service
Federated Payment Systems
Melville, USA
04.2011 - 09.2013
- Built customers interest in the services and products offered by the company to businesses that do/do not accept credit cards
- Provided personalized customer service at the highest level
- Scheduled appointments with company representatives
- Settled disputes and resolved grievances for customers
- Worked well independently and on a team to solve problems
- Organized and prioritized work to complete assignments in a timely, efficient manner
Dietary Aide
Queen of the Rosary Motherhouse
Amityville, USA
02.2003 - 07.2006
- Prepared meals for Nuns based on dietary restrictions and plans
- Worked to accommodate patrons with personal dietary preferences and restrictions
- Worked effectively with all kitchen personnel, to promote a happy working environment
- Served as a friendly, hardworking, and punctual employee
- Managed food with sanitation and safety in mind
- Prepped Trays, Food displays and prepared food in a safe and hygienic method
- Cleaned and organized to help team maintain orderly service and kitchen duties
Education
New York State Certified Security Officer - Active Shooter/Fire Safety Course
AG Affiliates Security School
06.2021
Sims Man Simulation Course - CPR & AED, Basic life support
LIEOC/Farmingdale College
06.2013
Certified Nursing Assistant Certification - Certified Nursing Assistant
Western Suffolk BOCES
Northport, NY06-2008
Regents Diploma -
Amityville Memorial High School
Amityville, New York01.2008
Some College (No Degree) - Liberal Arts And General Studies
Suffolk County Community College
Selden, NYSkills
- Hardworking
- Focused
- Dependable
- Administrative professional
- Skilled Collaborator
- Motivated team leader
- Problem solver
- Fast learner
- Great with time management
- Works well under pressure
- Excellent communication
- Relationship building
- Critical thinker
- Patient care oriented
- Compassionate
- Understanding
- Treatment Planning
- Emotional Resilience
- One-on-one support
- Patient Care
- Goal Development
- Case Documentation
- Patient Evaluation
- ADL Assistance
- Conflict de-escalation
References
Available upon request.
Affiliations
I developed a bike co op program while working with RISE LIFE SERVICES giving the individuals the ability to be independent and able to be self reliant in the community. I found a small organization that donated 40 bikes to cover all of our mental health sites. I was featured on News 12 showcasing this achievement recognizing the need and being able to give what many other take for granted FREEDOM & ABILITY TO BE SELF RELIANT for the Mental health sites that are currently ran by the company. Link is below
Certification
- Certified Nursing Assistant was achieved while in High School which then set me on the path of working in healthcare which is my passion.
References
References available upon request.
Timeline
Mental Health Therapy Assistant Manager
Sagamore Children’s Psychiatric Hospital
01.2024 - Current
Assistant Manager of Group Home Skilled Home
Rise Life Services
01.2023 - Current
E-Commerce Manager/Hiring Manager • Office Manager
GWG Wheels Incorporated
09.2021 - 04.2023
Personal Care Aide
Attentive Care
02.2019 - 05.2022
Security Officer
Arrow Security/Broadridge Financial Solutions
02.2019 - 06.2020
Personal Care Aide
Right at Home Care Agency
11.2015 - 06.2021
Credit Card Processing Customer Service
Federated Payment Systems
04.2011 - 09.2013
Dietary Aide
Queen of the Rosary Motherhouse
02.2003 - 07.2006
- Certified Nursing Assistant was achieved while in High School which then set me on the path of working in healthcare which is my passion.
New York State Certified Security Officer - Active Shooter/Fire Safety Course
AG Affiliates Security School
Sims Man Simulation Course - CPR & AED, Basic life support
LIEOC/Farmingdale College
Certified Nursing Assistant Certification - Certified Nursing Assistant
Western Suffolk BOCES
Regents Diploma -
Amityville Memorial High School
Some College (No Degree) - Liberal Arts And General Studies
Suffolk County Community College
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