Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raymond Daniel

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Fork Lift Driver

Macy's
07.2021 - 04.2023
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • Loaded and unloaded trucks with precision, minimizing damage to products during transport.
  • Provided support in managing warehouse inventory levels, preventing stock shortages or overstock situations.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Safely operated lift beams, swivel-hooks, hoists and forklifts.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Optimized storage layouts by reorganizing pallets for easier access and improved workflow.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Completed cycle counts and monthly inventory.
  • Safely transported valuable goods while adhering to safety protocols and procedures.
  • Participated in routine safety training sessions to stay current on best practices within the industry.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Contributed to a positive workplace culture by demonstrating strong teamwork skills and consistently displaying a professional attitude.

Project Manager

K & B Plumbing
09.2014 - 09.2019
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Managed projects from procurement to commission.
  • Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked well in a team setting, providing support and guidance.

Service Technician

J H Peterson's Plumbing
09.2009 - 09.2014
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Conducted regular safety audits for serviced equipment, minimizing potential hazards in client environments.
  • Checked, repaired and repacked plumbing equipment to meet specifications.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Wrote and revised maintenance procedures.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Assisted in the development of company-wide best practices for servicing procedures, contributing to higher efficiency standards across teams.
  • Enhanced client retention through my exceptional selling techniques by selling them service contracts to ensure their security knowing I will be there immediately if they have an emergency.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Cultivated interpersonal skills by building positive relationships with others.

Journeyman Plumber

Blinkhorn Plumbing
01.2004 - 09.2009
  • Interpreted blueprints to determine locations, quantities, and sizes of materials required.
  • Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Repaired plumbing systems, components, and equipment.
  • Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Complied with state plumbing codes throughout duration of each project.
  • Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
  • Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.
  • Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
  • Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
  • Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
  • Completed valve, hangar and flange installations.
  • Increased company revenue by upselling additional services, maintenance contracts, or equipment upgrades during routine service calls.
  • Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
  • Assisted with repairs to steam, drainage, and sewer lines.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Attained high levels of customer satisfaction ratings by providing prompt after-sales support when needed.
  • Streamlined project completion with efficient scheduling, prioritizing tasks based on urgency and complexity.
  • Reviewed blueprints and project specifications to determine correct plumbing solutions and appropriate materials needed for each project.

Education

High School Diploma -

Wheaton High School
Silver Spring, MD
05.1993

Skills

  • Microsoft Office
  • Creative Thinking
  • Staff Management
  • Operation Monitoring
  • First Aid Training
  • Shipment Processing
  • Hazardous Materials Handling
  • Warehouse Operations
  • Work Planning and Prioritization
  • Safety awareness
  • Heavy Equipment Operation
  • Inventory Control and Quality Assurance

Certification

  • Certified Sort Specialist, Macy's from August 2021 - April 2023
  • Certified Pallet Operator, Macy's from August 2021 - April 2023

Timeline

Fork Lift Driver

Macy's
07.2021 - 04.2023

Project Manager

K & B Plumbing
09.2014 - 09.2019

Service Technician

J H Peterson's Plumbing
09.2009 - 09.2014

Journeyman Plumber

Blinkhorn Plumbing
01.2004 - 09.2009

High School Diploma -

Wheaton High School

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Raymond Daniel