Jennifer Mills
Toms River,NJ
Summary
Knowledgeable professional provides optimal support for patients. Respectful, knowledgeable and conscientious in addressing concerns. Brings several years of related experience and desire to positively impact patient health and wellbeing.
Overview
5
5
years of professional experience
Work History
Physician Scheduling
Hackensack Meridian Health
Neptune City, NJ
04.2023 - Current
- Provided training and guidance on scheduling processes to new employees.
- Coordinated patient transportation needs prior to appointments.
- Engaged actively in team meetings and provided suggestions for improving operational efficiency within the department.
- Assisted in training new staff members on how to use the scheduling system effectively.
- Verified insurance information for all new patients prior to scheduling visits.
- Maintained a thorough understanding of medical terminology, as well as coding and billing requirements for various types of insurance plans.
- Ensured that all HIPAA regulations were adhered too when dealing with confidential patient information.
Receptionist
Hackensack Meridian Health
Toms River, NJ
07.2021 - 03.2023
- Greeted visitors and provided them with assistance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted with special projects assigned by management when required.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
Medical Assistant
jersey pulmonary care
Toms River , NJ
04.2019 - 06.2021
- Registered new patients into practice management software program accurately entering demographic information.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Filed insurance claims forms in accordance with applicable regulations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Medical Assistant Certificate - Medical Assisting
Star Career Academy - Brick
Brick, NJ05-2011
High School Diploma -
Toms River High School South
Toms River, NJ06-2008
Skills
- Medicaid experience
- Assessing needs
- Patient histories
- Healthcare regulations
- Medical History Taking
- Insurance Practices
- Patient Assessments
- Patient Evaluation
- Chart updating
- Patient Care
- Answer Phones
- Take Messages
- Scheduling
Timeline
Physician Scheduling
Hackensack Meridian Health
04.2023 - Current
Receptionist
Hackensack Meridian Health
07.2021 - 03.2023
Medical Assistant
jersey pulmonary care
04.2019 - 06.2021
Medical Assistant Certificate - Medical Assisting
Star Career Academy - Brick
High School Diploma -
Toms River High School South